SB
OBJECTIVE
I WILL BRING TO YOUR CALL CENTER REPRESENTITIVE • MERGIS GROUP-RAMSTAD • 12/2013 – 12/2014
Answered phones.
Directed calls.
Helped customers activate credit/debit cards.
Collections.
organization the willingness to learn every aspect or your company. A high moral standard, the ability to learn quickly, a work ethic which includes outstanding attendance, punctuality and dedication.
SKILLS
Ten key by touch
Quick Books Pro
Microsoft Office (Word, Powerpoint, Excel, Access)
Multiline phones
STARLETTE BOOTH
832-***-**** **********@*****.***
2330 W. LAMBERTH RD.: SHERMAN, TX 75092
EXPERIENCE
CLEANING HOUSES AND OFFICES • MAID QUEENZ • 03/2021 – 04/2023
Cleaning houses and Offices
BAR TENDER • PYRO SOURCE • 09/2022 – 12/2022
Served Customers.
Ordered supplies for bar.
Did closing bank deposits.
CLOTHING STORE • RAINBOW • 01/2022 – 06/2022
Served Customers.
Stocked shelves.
Dressed Mannequins.
CUSTOMER SERVICE MANAGER • TOYS R US • 02/2008 – 5/2008/2014
Checked out customers.
Took care of all return items.
Scheduled shifts and breaks for employees.
Answered and directed calls.
All front desk duties.
OFFICE MANAGER • AFTER WARRANTY APPLIANCE • 01/2007 – 01/2008
Scheduled maintenance appointments.
Scheduled employees.
Answered and directed calls.
Data entry and invoicing.
Ordered supplies and parts for repair jobs.
Payroll for employees.
RECEPTIONIST/WAREHOUSE • TEMPO SERVICES • 02/2003 – 12/2006
Stocked warehouse.
Pulled orders to be shipped.
Answered and directed calls.
Filing.
Data entry.
Import services.
Invoicing.
CERTIFIED NURSING ASSISTANT • SOUTHFIELD NURSING HOME • 06/2007 – 02/2003
Assisted elderly.
Bathed, dressed and fed patients.
Helped with transportation of patients to and from all appointments.
Talked with patient’s families about care.
ASSOCIATES • 2012 • ARGOSY UNIVERSITY
Associates degree in Forensic Psychology.
CNA • 2000 • SOUTHFIELD NURSING HOME
Certified nursing assistant.
DIPLOMA • 2000 • PASADENA HIGH SCHOOL