Night Auditor Front Desk
Resume:
Sydnee Walker
Garland, TX *****
************@*****.***
• A self-motivated leader with 10 years of experience in the hotel industry
• A team player with strong communication and interpersonal skills
• Ability to establish rapport with clients
• Lead by example and establish a professional work environment
• Skilled at assisting people from all levels of employment and cultural backgrounds
• Experienced in positions requiring maturity and sound judgment to handle sensitive situations Authorized to work in the US for any employer
Work Experience
Night Auditor
Marriott International - Las Colinas, TX
January 2023 to Present
• Make, edit, and change guest reservations
• Processed, submitted and balanced all credit card accounts received
• Handle all guest problems in a timely matter
• Processed Final Shift Audit utilizing the infinity computer system
• Answer inbound calls in support of customer needs
• Check guest in and out in a hospitable manner
• Some accounting
• PMS database
Night Auditor
Comfort Suites - Dallas, TX
February 2021 to Present
• Make, edit, and change guest reservations
• Processed, submitted and balanced all credit: card accounts received
• Handle all guest problems in a timely matter
• Processed Final Shift Audit utilizing the infinity computer system
• Answer inbound calls in support of customer needs
• Check guest in and out in a hospitable manner
• Choice data base
Night Auditor
Homewood Suites by Hilton - Dallas, TX
March 2021 to February 2023
• Processed, submitted and balanced all credit card accounts received
• Handle all guest problems in a timely matter
• Processed Final Shift Audit utilizing the infinity computer system
• Answer inbound calls in support of customer needs
• Check guest in and out in a hospitable manner
• Opera database
Night Auditor/Front Desk Clerk
Comfort Inn by Choice Hotels - Arlington, TX
October 2018 to March 2021
Night Auditor
Comfort Inn by Choice Hotels - Red Oak, TX
July 2016 to October 2018
Front Desk Agent
Ramada Hotel & Suites - Dallas, TX
April 2013 to July 2016
Night Auditor
Holiday Inn Express and Suites - Duncanville, TX
April 2012 to May 2016
Education
Bachelor's degree in Business Administration
Strayer University - Dallas, TX
May 2021 to Present
Associate's degree in Hospitality Management
University of Phoenix-Online Campus - Cedar Hill, TX August 2008 to May 2012
Skills
• Night Audit
• Guest Services
• Accounting
• Cash Handling
• Auditing
• Front Desk
• Microsoft Office
• Hospitality Management
• Microsoft Excel
• Microsoft Outlook
• Guest Relations Experience
Contact this candidate