Customer Service Front End

TERESA HAKES

S U MMARY

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. E X P E R I E N C E

Delivery Driver

Walmart Jacksonville, FL November 2023 - Current Package Handler

UPS Jacksonville, FL June 2021 - March 2023

Front End Associate

Home Depot Jacksonville, FL March 2021 - June 2021 Front End Cashier

Winn Dixie Supermarket Jacksonville, FL January 2017 - April 2018 Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.

Drove safely in all weather conditions including rain, snow, sleet, ice. Transported and safely delivered items to prevent damage or loss. Determined optimal routes based on GPS application information and knowledge of local routes.

Verified deliveries against shipping instructions prior to delivering to customers. Assisted in loading delivery trucks with prepared packages. Maintained a clean work environment by removing debris from the loading dock area.

Resolved conveyor system issues by clearing jams and blockages. Braced, padded and supported items in packages to prevent shifting and damages.

Maintained a clean, organized and inviting store environment. Processed customer transactions and provided excellent customer service. Collected and relocated shopping carts, baskets and reusable bags to appropriate areas.

Greeted customers warmly upon arrival and identified their needs. Operated register for cash, check and credit card transactions, maintaining 100% accuracy.

Processed and completed cash or credit transactions accurately. Ensured compliance with all safety policies and procedures. Handled cash, card, check, gift card and coupon transactions for customer purchases.

Greeted customers warmly and asked if they needed help. Processed customer payments using cash, debit cards, credit cards, gift certificates and vouchers.

S K I L L S

Payment Collection

Package Scanning

GPS Navigation

Valid Driver's License

Excellent Sense of Direction

Clean Driving Record

Punctual and Reliable

Responsible Driver

Local Delivery

Vehicle Inspection

Positive Attitude

Safe Driving

C O N T A C T

904-***-****

***********@*****.***

Jacksonville, FL 32220

E D U C A T I O N A N D

T R A I N I N G

GED

Baldwin Middle Senior High,

Jacksonville, FL

June 1992