Customer Service Team Members

**** * *********** **, *******, AZ, ***** * (***) 651 - 4771 * ************@*****.***

JOCELYN BRENA BELTRAN

* * *

Demonstrates excellent teamwork, enhancing efficiency and customer service satisfaction in previous roles. Consistently meeting deadlines and improving processes through effective communication and organization.

EMPLOYMENT HISTORY

CAREGIVER

WELL BEING CARES - MARCH 2023 - PRESENT

●Provide comprehensive care including medication administration, bathing, and feeding, ensuring clients safety and wellbeing

●Implement tailored treatment plans, enhancing clients daily routines and overall health through structured care and support

●Coordinate with parents to deliver personalized care, fostering a nurturing environment for client with diverse needs

●Engage children in social activities and exercises, promoting physical and emotional development through interactive care

●Maintain meticulous records of clients progress and health, ensuring accurate and up-to-date information for effective care

STOCKER

WALMART - JANUARY 2022 - MARCH 2022

●Sorts and loads packages ensuring timely deliveries- Reduced delivery delays - Attention to detail - Resolved logistical issues

●Work seamlessly with team members to streamline package handling, boosting productivity and customer satisfaction

●Eagerly adapt to new procedures, consistently meeting deadlines with a strong work ethic and unwavering punctuality

CREW MEMBER

MCDONALD’S - FEBRUARY 2020 - NOVEMBER 2021

●Ensured adherence to food safety and regulations, maintaining a good compliance rate during health inspections

●Collaborated with team members to streamline order-taking processes, reducing wait times

●Actively participated in training sessions mastering new tasks quickly and enhancing overall team efficiency

●Maintained a clean and organized work area, contributing to a smoother workflow and improved hygiene standards

●Meticulously prepared food according to company standards, ensuring consistent quality and customer satisfaction

EDUCATION

ONLINE LEARNING ACADEMY, 4530 W NORTHERN AVE - OCTOBER 2021 - MARCH 2023

High School Diploma

SKILLS

Physical Stamina

Customer Service

Attention to Detail

Self-motivated

Teamwork

Dependable

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