Customer Service

Summary

Skills

Experience

Education and Training

Sammylyn Gasnick

Olathe, KS 66061 913-***-****

**********@*****.***

Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. People management proficiency

Experience preparing sales projections

Warehouse Management

Maintenance Management

Understanding of customers' needs

Order Fulfillment

Strong team building skills

Operational Efficiency

Fulfillment Operations Lead, 03/2023 06/2024

Target Overland Park, Kansas

Leading a team to ensure operational processes and procedures are followed efficiently and effectively. Ensuring all staff members have the necessary resources, training and support to carry out their roles successfully. Developing and implementing effective strategies to optimize operational performance. Pricing Team Member, 01/2022 03/2023

Target Overland Park, Kansas

Reviewed and updated pricing data to ensure accuracy of customer pricing information. Ensured company compliance with applicable state and federal laws related to pricing policies. Assisted in developing promotional strategies for various products and services. Clothing Sales Associate, 03/2016 01/2022

Target Overland Park, KS

Greeted customers and provided excellent customer service. Maintained a neat and organized sales floor.

Restocked shelves with new merchandise as needed.

Folded and hung clothing items according to store standards. Adhered to all safety policies and procedures while handling products. Cashier, 05/2014 03/2016

IKEA Overland Park, Kansas

Greeted customers and answered any questions they had about the store's products and services. Verified that customers were of legal age to purchase alcohol or tobacco products. Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

06/2005 Redemption Academy Kailua, HI

High School Diploma

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