Customer Service Representative

Elizabeth Iduma • *********.*.***@*****.*** • 301-***-****

Seeking roles in Operations Management

EXPERIENCE

Bartender

LAVENDER LAKE BROOKLYN, NY OCTOBER 2023 - PRESENT

Promoted in under six months from busser to bartender for demonstrating above-average reliability as a leader, caretaker, and student of the art. Create exquisite drinks and foster the optimal experience for guests and staff.

Customer Service Representative

CONTINUUM GLOBAL BROOKLYN, NY OCTOBER 2023 - APRIL 2023

Provide exceptional customer service to Publishers Clearing House customers.

Apprenticeship

KMG ANIMATION + DESIGN BROOKLYN, NY June 2023 - October 2023

Apprenticed under the studio manager, a senior designer, and an electrician, Kevin Murphy. This experience culminated in the successful organization of a New York Fashion Week (NYFW) show held at Elsewhere, where I had the opportunity to engage with esteemed artists such as KidSuper and Noreen Seabrook.

Administrative Assistant

DILLER SCOFIDIO + RENFRO NEW YORK, NY DECEMBER 2021 - JULY 2023

Supported studio manager, executive assistant, and partners by managing client meetings, creating impactful team emails, and contributing to research and proofreading, all while developing a keen eye for detail and a passion for efficient communication.

Editing PA (Remote)

SHARP ENTERTAINMENT 90 Day Fiancé NEW YORK, NY SEPTEMBER 2021 - DECEMBER 2021

Supported EAs editing for 90 Day Fiancé: Before the 90 Days by learning AVID basics including consolidating and transcoding

Production Assistant

Freelance Basis NY, NJ, and CT JUNE 2021 - SEPTEMBER 2021

Proactively acquired new skills to ensure pristine sets and optimal filming conditions. Simultaneously handling responsibilities beyond my initial expertise, including operating box trucks and sprinter vans for the transportation of talent, crew, and set materials.

Productions include:

- The Rise of Wall Street (History Channel, Lucky 8 Productions)

- "The Booze, Bets, and Sex that Built America" (Stephen David Entertainment)

- Bad Bunny (Apple Music Session)

- Retrieval (Fatimah Asghar)

Personal Assistant

MILLENNIAL PINK INC. BROOKLYN, NY JULY 2020 - SEPTEMBER 2021

Adapted to the evolving content creation needs by utilizing graphic editing and animation skills to produce engaging content for Internet and television platforms. Additionally, I enhanced quality and precision by meticulously proofreading all as a Personal Assistant to Ziwe Fumudoh.

Technical Director (Remote)

PRESSMAN ACADEMY LOS ANGELES, CA SEPTEMBER 2020 - FEBRUARY 2021

Edited recordings for a virtual production of Shrek The Musical Jr., aiding the youth with incorporating 2D animation and motion graphics toad levels to their story-telling ability. Instructed children in basic, app-based VFX design, empowering them to explore and create virtual set designs and visual effects.

Yoga Instructor

Freelance OH, MD and NY JULY 2019 - Present

Studied, practiced and taught yoga to a vast range of ages and abilities

Developed a community of positive influences who prioritize taking gentle care of the mind and body

Assistant Editor, Intern (Remote)

IMMORTAL CINEMA INTERNATIONAL BURBANK, CA APRIL 2018 - AUGUST 2018

Showcased exceptional learning abilities and contributed to insightful analysis, engaging storytelling, and visually captivating content while writing coverage, and editing footage for documentaries, TV, and short films.

Assistant Editor, Intern (Remote)

HOLLYWOOD CASTING AND FILM CHICAGO, IL JUNE 2020 -AUGUST 2020

Edited footage for documentaries, TV series, and short films while participating in a weekly creative mentorship with Leilani Downer.

Intern (Remote)

DC SHORTS FILM FESTIVAL WASHINGTON, DC JUNE 2020 -AUGUST 2020

Researched and engaged potential jurors for a Shorts festival, ensuring a diverse, qualified panel for the event.

Intern

UNITED TALENT AGENCY BEVERLY HILLS, LA JULY 2019 - AUGUST 2019

Gained insights into the industry's communication practices while providing comprehensive desk coverage in multiple departments Participated in Agent Trainee classes revolving around business, management, coverage, and deck development

SKILLS

Adobe Cloud Proficiency: Acrobat, Premiere Pro,

After Effects/ Extendscript, Photoshop, InDesign, Lightroom Introductory experience: HTML/CSS, Java, C++ Basic Accounting Software:

QuickBooks, Mint, Ajera

Communication, Leadership, Strategic Planning, Budget Management, Problem Solving, Process Improving, Time Management, Conflict Management, Interpersonal Communication, Decision Making, Adaptability, Critical Thinking

EDUCATION

Kenyon College Gambier, OH 2016-2020

Film B.A, Scientific Computing Concentration

Zen Den Yoga School Boca Raton, FL 2019

200 HR Yoga Teacher Training

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