Medical Assistant Customer Service
Resume:
Carlos Machado Gonzalez
Miami, FL
*************@*****.***
EDUCATION
FVI School of Nursing & Technology Miami, FL
• Associate Degree in Nursing 09/2024-present
• Phlebotomy Technician Graduated on 09/2024
• Medical Assistant Graduated on 08/2024
University of Medical Science Of Villa Clara Villa Clara, Cuba
• Doctor in Medicine Graduated on 01/2024
EDUCATIONAL SKILLS
• Medical Front & Back Office Procedures
• EKG
• CPR Certified
• Pharmacology & Drug Administration
• Glucose Test and Urinary Analysis
• Sterilization
• Administration of Medications
• OSHA/HIPAA Compliant
• Vital Signs
• Surgical Instrument Handling
• Assisting in Medical Procedures
• Phlebotomy
• Knowledgeable in all office functions with strong organizational skills.
• Solid team player. Excels at multi-tasking in a fast-paced environment, completing projects with tight deadlines.
• Superior telephone, customer service, and computer skills with proficiency in MS Word, Excel, Outlook, and PowerPoint.
EMPLOYMENT EXPERIENCE
Hospital Arnaldo Milian Villa Clara, Cuba 01/2023 – 01/2024 General Surgery Resident
• Enhanced patient care by performing comprehensive preoperative assessments and developing individualized treatment plans.
• Reduced surgical complications by meticulously following established protocols and utilizing evidence-based techniques for procedures.
• Exhibited excellent communication skills when discussing diagnoses, treatments, risks, benefits, alternatives with patients and their families.
• Participated in regular journal clubs to critically review literature on latest advancements in general surgery techniques.
• Utilized electronic medical records systems proficiently to document patient encounters and maintain accurate medical histories.
• Performed efficient post-operative patient follow-ups to monitor healing progress and address any concerns promptly.
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