Customer Service Representative

Makayla Jackson

Customer Service Representative

***** ******** *****

Ft. Worth, TX 76131

(817) 876 - 0528

**************@*****.***

EXPERIENCE

Infocision, Akron, OH — Customer Advocate

October 2023 - February 2024

Provided a high level of customer service in handling inbound calls from clients and prospects in regards to customer orders, handling card information, completing orders, and resolving customer complaints in a professional and timely manner. .

TTEC, Englewood, CO — Customer Service Representative March 2022 - April 2023

Assisting customers with unemployment benefits distribution while navigating through multiple systems.

Walmart, Ft. Worth, Tx — Stocker

August 2020 - December 2021

Worked with & managed my team with keeping shelves stocked, a clean store and helping customers with any needs or questions. EDUCATION

Eaton H.S., McKinney, Tx

August 2018 - June 2022

SKILLS

Team Oriented

Multitask

Expert in microsoft

applications

Money handling

Strong communication

Leadership

Project management

Customer Service

LANGUAGES

English

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