Technical Integration Engineer

PIYA PHONGSATHA

Chicago, IL • 773-***-**** • *******@*****.***

https://www.linkedin.com/in/piya-phongsatha-161bb132

Software Engineering

Software Development • Data Engineer

Developing and maintaining scalable software solutions using industry-standard programming languages such as Python, Java, or C#.

Detail-oriented, Hardworking, and Performance-driven Software Engineer with a proven track record in designing and developing robust, scalable, and efficient software solutions. Proficient in multiple programming languages, including Java, Python, and C#, with expertise in full-stack development. Strong problem-solving abilities and keen attention to detail, enabling effective bug identification and resolution. Demonstrated ability to analyze complex requirements and architect innovative solutions that meet business objectives. Excellent communication and interpersonal skills, facilitating effective team collaboration and client interactions. Passionate about staying up-to-date with emerging technologies and continuously enhancing technical expertise. Committed to delivering reliable and maintainable code that exceeds customer expectations. Results-driven and adaptable, focusing on continuous improvement and delivering exceptional software solutions.

Signature Strengths:

Software Architecture & Design Patterns Algorithms & Data Structures System Integration Amazon Web Services User Acceptance Testing Data Mining Test Automation Testing & Debugging Programming Concepts Systems Engineering Software Development Life Cycle (SDLC) Quality Assurance Cloud Computing & Deployment Project Management

Professional Experience

EPSILON (epsilon.com)/TIE (TECHNICAL INTEGRATION ENGINEERING) NOV 2021 - PRESENT

Senior Technical Integration Engineer

Overview: Aligns the organization for growth by establishing a center of excellence and becoming a trusted expert in technology integration and troubleshooting, driving innovation and best practices across the Enterprise. Turns around culture, creating an employee-friendly and high-performing department by implementing Pentaho guidelines to optimize job running time, resulting in significant efficiency gains and reduced processing durations. Mounts strategies to streamline processes and improve accuracy by designing and implementing a Python program that automated the SSL Certification System with Jira.

Selected Career Benchmarks:

Laid the groundwork to improve customer service and support by acting as a key liaison between technical teams, facilitating seamless communication and collaboration for integration projects.

Paved the way for company success by resolving complex integration issues as a tier 2 troubleshooter, utilizing investigative techniques, meticulous documentation, and thorough root cause analysis to identify and address client integration challenges swiftly.

Handpicked based on stellar qualities and reputation to leverage daily expertise in Postgres, Hadoop, AWS, and Avro, ensuring seamless operations and optimal performance of systems.

Ignited company growth and catalyzed immediate positive change by harnessing the power of Python and Selenium to automate web testing, streamline processes, and increase efficiency.

Fueled business development opportunities by analyzing and de-compiling Java code to identify and rectify geo-location discrepancies between vendors and clients, ensuring accurate data representation.

Helmed one of the most robust monitoring systems utilizing Grafana, Zabbix, Dynatrace, Pentaho, and Python/Django, enabling real-time tracking and proactive issue resolution.

DePaul UNIVERSITY/INFORMATION SERVICES MAY 2012 – OCT 2021

SharePoint/ERP Developer/Business Analyst

Overview: Developed a Java program that revolutionized the auditing process of Informatica ETL process definitions, reducing manual effort by analyzing dependencies and generating comprehensive documentation. Architected an external Java program to generate new data schemas from varying data source structures, providing users with seamless data analysis across different years and simplifying historical data interpretation. Contributing to an ongoing project to centralize loading programs within Informatica, leveraging Java's versatility to enable seamless integration with diverse data sources and streamline ETL management.

Selected Career Benchmarks:

Pioneered the development of a cutting-edge web part in Microsoft SharePoint and leveraged Python to successfully convert outdated web parts into SharePoint 2019, optimizing performance and compatibility.

Demonstrated proficiency in C# by creating efficient timer jobs, automating critical processes, and improving overall productivity.

Spearheaded the development of advanced modules within Oracle PeopleSoft, replacing time-consuming daily tasks and reducing processing time by 10 hours.

Orchestrated the seamless migration of 170 reports from PowerAnalyzer to Tableau, empowering stakeholders with enhanced data visualization capabilities.

Pioneered creating an innovative ETL process using Informatica, allowing for importing dynamic structured data sources and expanding data integration capabilities.

Engineered a groundbreaking Java-based prototype project to import data that Informatica does not support, enabling efficient data capture and integration into the ETL process.

DePaul UNIVERSITY/INFORMATION SERVICES FEB 2011 – MAR 2012

Internship Programmer (Student Worker)

Overview: Demonstrated expertise in designing and maintaining robust reports, queries, app engines, and forms using the powerful PeopleSoft Application Development tools. Successfully revitalized and enhanced an Online Teaching Evaluation web application through innovative updates using VB.Net and C#, resulting in improved functionality and user experience.

Selected Career Benchmarks:

Directed the implementation of efficient data validation and error handling mechanisms in PeopleSoft Application Development tools, resulting in enhanced data integrity and system reliability.

Collaborated closely with cross-functional teams to gather requirements and translate them into effective solutions using PeopleSoft Application Development tools, facilitating streamlined processes and optimized workflows.

Pioneered the development of a cutting-edge Java program that seamlessly accessed University Web Pages and skillfully transformed the data into a format compatible with Microsoft SharePoint, enabling efficient data management and collaboration.

DePaul UNIVERSITY/OFFICE OF INSTITUTIONAL PLANNING AND RESEARCH JUN 2010 – DEC 2010

Java Programmer (Student Worker)

Overview: Demonstrated exceptional skill in maintaining and updating marketing data, SQL queries, and stored procedures utilizing Microsoft SQL Server. Effectively did ensure the accuracy and integrity of the marketing database, guaranteeing the availability of up-to-date information for critical decision-making processes. Implemented error handling and data validation mechanisms within the Java program, ensuring the reliability and integrity of the data transferred from Google APIs to the SQL Server database.

Selected Career Benchmark:

Developed a robust Java program to seamlessly retrieve data from Google APIs, and efficiently populate it into a local SQL Server database. This program consists of two essential components.

The first component is a flexible Java service capable of being scheduled to run on any specific day, ensuring timely and automated data retrieval.

The second component involves implementing and monitoring a web application in Tomcat, enabling convenient access and control over the data retrieval process.

FREELANCE 2007 - 2009

Software Developer

Overview: Pioneered the creation of a cutting-edge 360 degrees Competency Management System for Thailand's esteemed Anthropology Center. Utilized Java's robust capabilities, designed and implemented a comprehensive solution that revolutionized how competency assessments and management were conducted, empowering the center to evaluate and nurture talent in anthropology effectively.

Selected Career Benchmarks:

Spearheaded the development of innovative programs catering to the needs of a prominent retailing business, seamlessly correlating data from 30 distinct retail shop locations across the country with the centralized Oracle ERP system at the headquarters. Leveraged the power of Java and successfully bridged the gap between these entities, ensuring efficient and accurate data synchronization.

Engineered a high-performance Restaurant Management System and POS (Point of Sale) solution using Java Swing, revolutionizing how restaurants managed their operations. Leveraged Java's flexibility through seamless integration of various modules and empower businesses to streamline their processes, enhance customer experiences, and drive operational efficiency within the highly dynamic and fast-paced restaurant industry.

Education

DePaul University, Chicago, IL

Master’s in computer science (Distinct)

Certifications & Trainings

Foundations: Data, Data, Everywhere

https://www.coursera.org/account/accomplishments/certificate/35GC428Z9S24

Google Cloud Fundamentals: Core Infrastructure

https://www.coursera.org/account/accomplishments/certificate/R3J2KTCQY46K

Sun Certified Java Programmer (SCJP)

Oracle Certified Associate, Java SE 8 Programmer

Linux Administration, Shell Script Programming

ISO 9001: 2000 International Quality Audit By LVM Asia

Introduction to WebMethod 6 By WebMethod

Introduction to Java Programming By Mahidol University

Introduction to Oracle DBMS, SQL, SQL*Plus, PL/SQL By KMITL Information Technology Dept

Technical Acumen

Languages/Script: Java, Python, Objective-C, C#, PHP, SQL, PL/SQL, HTML, XML, JavaScript, NodeJS

Tools/Framework: Jira, Pentaho, Grafana, Zabbix, Dynatrace, Eclipse (Java and JEE), Microsoft Visual Studio, Google Android Development Tools ADT), Tableau, XCode, Visual Studio, TOAD, Google Analytics API, Eclipse BIRT, NetBeans (PHP and JEE), Informatica

Distributed System: Hadoop with IBM SmartCloud, HIVE (Hadoop), Mahout

ERP: Oracle PeopleSoft

Databases: Postgres, Hive, Oracle, MySQL, Microsoft SQL Server

Platforms: Windows, iOS, Android, Linux, Raspberry PI

Web Servers: Apache Tomcat, Microsoft SharePoint, Windows IIS, Apache HTTP Server

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