Customer Service Front End

Carl L. Zange

773-***-**** **********@*****.***

Chicago, IL

Professional Summary

Experienced and dedicated professional with over 30 years in the furniture moving and retail industries. Proven ability to manage work staff, handle payroll, and deliver exceptional customer service. Holds a CDL-B with air brake endorsement. Seeking to leverage skills and experience to contribute to the growth and success of a dynamic company. Work Experience

Driver/Movers

Blankenship Chicago, IL

April 2nd, 1990 - March 2nd, 2020

● Drove trucks and moved furniture efficiently and safely.

● Managed and coordinated the activities of other employees.

● Provided excellent customer service to clients.

● Consistently met deadlines and maintained high levels of customer satisfaction. Windy City Movers Chicago, IL

March 3rd, 2020 - January 9th, 2024

● Operated trucks and handled the transportation of furniture.

● Managed payroll and supervised employees.

● Ensured timely and accurate delivery of services.

● Maintained strong communication with clients to ensure satisfaction. Lot Attendant/Front End

Jewel-Osco Chicago, IL

February 15th, 2009 - April 12th, 2016

● Provided exceptional customer service at the front end of the store.

● Managed the front-end operations, including staff coordination.

● Assisted customers with inquiries and resolved issues promptly.

● Maintained a clean and organized work environment. Education

Steinmetz Academic Center

High School Diploma

Certifications

● CDL-B with Air Brake Endorsement

Skills

● Leadership

● Communication

● Customer Service

● Problem Solving

● Team Management

Job Preferences

● Preferred Job Title/Role: Any

● Preferred Industry: Any

● Preferred Location: Chicago

● Preferred Work Model: On-site

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