Customer Service Fedex Ground

Kenneth Lumpkin Jr.

** ********* ******, *** ******, Delaware, 19720 302-***-**** E-

mail:*******************@*****.***

Objectives

My objective for any organization or corporation is to establish trust, order and a superior level of dependency that ensures a high level of performance and production not excluding an exemplified level of character.

Skills

-6 years of customer service

-Excellent typing skills

-Outstanding patience

-An uncanny ability to perform under pressure

-Endurance and flexibility to perform extended hours of labor. Experience

Food Service Worker June 5, 2005- February 13, 2010 Glen Mills Boys Schools 185 Glen Mills Road, Glen Mills, PA 19342 I was responsible for serving breakfast, lunch, dinner and snacks to juvenile delinquents as well as ensuring a sanitized eating environment.

Delivery Driver & Service Man June 5, 2011-March 13, 2013 3PD Logistics 1851 W Oak Pkwy #100, Marietta, GA 30062 I was responsible for the delivery and installation of appliances through the Lowes Home Improvement Distribution Center, as well as referring back to 3PD Logistics to report customer claims and cancelations.

Assistant Manager August 4, 2013- April 16, 2016

Dollar Tree 1230 Beaver Brook Plaza, New Castle, DE 19720 I was responsible for protecting all of the stores assets, timely drop-offs of all daily deposits, maintenance of all cash registers, Stocking and store recovery on a daily basis as well as loss prevention. Assistant Manager July 17, 2016- November 21, 2017 Dollar General 730 Ferry Cut-off Streets, New Castle, DE 19720 I was responsible for protecting all of the stores assets, timely drop offs of deposits, maintenance of all cash registers, Stocking and store recovery on a daily basis as well as loss prevention. Sales Associate January 11, 2018- Present

The UPS Store 4142 Ogletown-Stanton Road, Newark, DE 19713 I am responsible for the processing of shipments, packaging and maintenance of incoming and outgoing mail and packages. I also oversee printing, copying, faxing, binding, passport photo and laminating services per customer request. I am also responsible for requesting back payments of mailbox holders in the store.

Education Christiana High School Graduation Date- June 9, 2009 GPA- 3.0 Career Pathway- Veterinary Science

Achievements-2008-2009 Indoor and Outdoor Delaware All-State Track and Field Star References

Joshua Bragg The UPS Store Manager

2336 Tolstoy Place Newark, DE 19702 1-302-***-**** Lisa Holland Homeland Security

17 Wellington Drive, Bear, DE 19702 1-302-***-**** Taniya Bowers Navient Call Center (Customer Service) 34 Jacquette Square, New Castle, 19720 1-302-***-****

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