Customer Service Security Officer
Resume:
Elizabeth Nealy
Riverdale, GA *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Transportation Security Officer (TSO)
US Department of Homeland Security - Atlanta, GA
January 2023 to Present
Ensuring safety of passengers
Bus Monitor
Clayton County Public Schools - Atlanta, GA
August 2019 to Present
Monitor special needs children while be transported to and from school. Keep the us safe while riding the bus. Helping the children on and off the bus.
Caregiver/Personal Assistant
Reyna Group Home - Hollywood, FL
Present
Taking care of children with special needs. Cooking and cleaning the group home. Medication care
( handing out medication). Taking care of the home tasks. Interfering with daily activities. Ironing clothes, bathing, changing diapers. Doing what is needed on my shift. Supervisor
Winn Dixie - Miami, FL
April 2009 to June 2014
Supervising cashier and customer service clerks, making sure the guest is satisfied with their visit at the store. Showing leadership. Giving my best of everything. Head Cashier
Hudson group - Fort Lauderdale, FL
February 2006 to March 2009
Responsibilities
• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Issue receipts, refunds, credits, or change due to customers.
• Assist customers by providing information and resolving their complaints.
• Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
• Greet customers entering establishments.
• Answer customers' questions, and provide information on procedures or policies.
• Sell tickets and other items to customers.
• Process merchandise returns and exchanges.
• Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
• Stock shelves, and mark prices on shelves and items. Education
High School Diploma in General
Miami Northwestern Senior High School - Miami, FL
August 1998 to June 2003
Skills
• Customer service experience over seven years. Computer literate. Read and writing perfect.Work well with others. Follow daily task.Complete work assignments in due time. (9 years)
• Personal Care
• Care Giver
• Nanny
• CNA
• Customer Service
• Home Health
• Special Needs
• Childcare
• Personal Assistant Experience
• Senior Care
• Meal Preparation
• Home Care
• Medication Administration
• Autism Experience
• Babysitting
• Time Management
• Developmental Disabilities Experience
• Clerical Experience
• Dementia Care
• Special Education
• Cooking
• Applied Behavior Analysis
• Nursing
• Vital Signs
• Microsoft Word
• Microsoft Office (10+ years)
• Hospital Experience
• Hospice Care
• Social Work
• Toddler Care
• Cleaning Experience
• Experience with Children
• Heavy lifting
• Behavioral therapy
• Classroom management
• Case management
• Infant care
• Behavioral Health
• Security
• Customer service
• Cash handling
• Banking
• Leadership
• Clerical experience
• Supervising experience
• Hospital experience
• Childcare
• Typing
• Recruiting
• Outdoor work
• Hospitality
• Restaurant experience
• Teaching
• Data collection
• Interviewing
• Analysis skills
• Guest services
Certifications and Licenses
CPR Certification
First Aid Certification
CNA
Firearms License
RBT Certification
Certified Behavioral Health Technician
RBT Certification
April 2024 to Present
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