Customer Service Counter Staff

FULL NAME: JAYSON A. CABERTO

Present Address: Brgy. Cotta, Lucena City, Quezon Province

Preferred Job-site : Oman

Job position: Service crew/Cashier

Contact number: 092********/095********

Email address: *************@******.***

OBJECTIVES:

Searching for a job as service crew and cashier preferably in Oman where I can continue to practice and utilize my customer service skills, sales experience, and organizational abilities.

SUMMARY OF QUALIFICATIONS:

• Over 15 years of working experience in different companies.

• Have a genuine interest in other people and willingness to help.

• Established good working relationships with customers/clients.

• Ability to organize, prioritize and work under extreme work pressure, heavy work load and deadlines.

SKILLS:

Cash Register Transactions. > Retail Front- End Operation.

Drawer Balancing. > Cashier Audit and Report.

Verbal Communication. > Stocking And Merchandising.

complaint Resolution. > POS SYSTEM.

PROFESSIONAL EXPERIENCE:

NAME OF COMPANIES/MALL: CINESCAPE/KNCC

ADDRESS: Mutlaq Abbas Munawir st. The Avenues Mall 2nd Floor Kuwait. POSITION: Cashier/Food Server/Sales

DATE: Nov.2, 2009 -April 26, 2020

JOB DESCRIPTIONS:

CASHIER

•Provide a positive customers experience, friendly and courteous service. •Register sales on a cash by scanning the items, itemizing the customer purchases.Processing return transaction.

•Resolve the customers issues and answer questions.

FOOD SERVER

•Welcome and greeting customers.

•Present the menu and explained the content.

•Take the customer drinks and the food order.

•Delivering food from the kitchen to the customers.

•Making sure the customers order is made correctly from the kitchen staff and look presentable for the customers/ guest.

SALES

Responsible for assisting the customers throughout the buying process.

Greeting customers when they are entering the store.

Helping customers to find the specific products or show them how the product works.and ringing up the customer purchases on the

POS register.

NAME OF COMPANIES/MALL: SM (south mall) ADDRESS: Pallocan street, Batangas City. ADDRESS : Pallocan street, Batangas City.

POSITION : SALESMAN

DATE: Feb.11, 2002- Oct. 7, 2004 JOB DESCRIPTION:

• Greet customer.

• Provide customers with information about items.

Understand the customers need.

Assist the customers on which products are best.

•Make sure the customer needs will be given.

NAME OF THE COMPANY: THE HERITAGE HOTEL MANILA ADDRESS: Pasay rotonda street Edsa corner, metro manila. POSITION: Captain Waiter

DATE: Nov.28, 2007- April.23, 2009

JOB DESCRIPTION:

Captain waiter oversees the team of the waiters and waitresses who are assigned to my shift. When new servers are hired, I train them on a variety of subjects such a facility policy, processing for serving customers and any other corporate initiatives.

NAME OF THE COMPANY: (SM) SOUTH MALL

ADDRESS: Pallocan street, Batangas City

POSITION: CLEANER

DATE: Aug. 09,2001- Oct. 20,2002

JOB DESCRIPTION:

>VACUUMING.

>SWEEPING.

>MOPPING FLOORS OF VARIOUS TYPES.

>DUSTING CEILINGS.

>LIGHT FITTINGS.

>COUNTERTOPS.

>LOOSE FURNITURE.

EDUCATIONAL BACKGROUND:

Tertiary

BSHRM/ Bachelor of Science in Hotel and Restaurant Management major in Cruiseline Management.

Name of School: Lyceum of the Philippines university batangas.

Location: Doña Aurora cor.P.Herrera St.,

Kumintang Ibaba,4200 Batangas city Philippines.

Inclusive Year: 2003 - 2007

Secondary

Name of School: Good Shepherd Academy National School

Location: Poblacion 2, Victoria, 5205, Oriental Mindoro.

Inclusive Year: 1996-2000

Primary

Name of School: Bethel Elementary School: Location: Bethel, Victoria, Oriental Mindoro Inclusive Year: 1990- 1996

Character Reference:

•Gigi V. Casilang

•Contact no. 094********

>Sales Consultant - ABSCBN

•Maryann Emprese

•Contact no. 091********

>SPO1/Assistant Admin. PNCO(PNP)

Here by certified that all information is true details,

JAYSON A. CABERTO

Applicant Name

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