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Customer Service Warehouse Associate

Location:
Chicago, IL
Posted:
September 05, 2024

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Resume:

Regina Schueneman

Kenosha, WI

262-***-****

*********************@*****.***

Objective Statement

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking with strategic communication style focused on maximizing engagement and satisfaction.

Skills

Cisco Phone Line System Operator

Great Plains Dynamic Schedule

Microsoft Software

Dependable

Office Management

Corporate Event Planning and Scheduling Appointments

Customer Service of 30 years in my background

15 years of Retail Management

Warehouse Skills

Flexible

Hazmat Certified

Professional Experience

Travel Retail Merchandiser

Traveling Merchandiser Global, US November 2019 to Present

Store Plan-o-Gram Schematics

Brand new store building Fixtures and Merchandise set up

Store remolding merchandise resets

Receive and respond to customer complaints

Warehouse Associate

Amazon Kenosha, WI September 2016 to December 2018

Answer customers' questions about merchandise and advise customers on merchandise selection

Complete order receipts

Stock shelves, racks, cases, bins, and tables with new or transferred merchandise

Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions

Ware Associate

Amazon (Integrity Staffing) Lebanon, TN January 2012 to June 2013

Keep records of out-going orders

Verify the structure, accuracy, or quality of warehouse data

Recommend merchandise or services that will meet customers' needs

Inspect outgoing work for compliance with customers' specifications

Inventory Control

Customer Service

Opryland Hotel Nashville, TN February 2007 to June 2009

Customer Service Representative

Took in Room Dinning orders for the Food and Beverage Area

Accounts receivables

Greet, register, and assign rooms to guests of hotels or motels

Contact housekeeping or maintenance staff when guests report problems

Mid-Way Supply

Trane and American Heating & Cooling Zion, IL August 2003 to January 2007

Receptionist used Cisco Multi Phone Line System for the TRANE Nation Wide

Accounts Receivable Assistant

Human Resource Assistant

Marketing Assistant

Event Planner

Designed Customer Service Department from furniture to the walls to the running of the department For

Outside and Inside Sales Department

Education

Remington College Nashville, TN October 2011

Medical Assistant

Burlington High School Burlington, WI June 1985

Diploma



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