Regina Schueneman
Kenosha, WI
*********************@*****.***
Objective Statement
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking with strategic communication style focused on maximizing engagement and satisfaction.
Skills
Cisco Phone Line System Operator
Great Plains Dynamic Schedule
Microsoft Software
Dependable
Office Management
Corporate Event Planning and Scheduling Appointments
Customer Service of 30 years in my background
15 years of Retail Management
Warehouse Skills
Flexible
Hazmat Certified
Professional Experience
Travel Retail Merchandiser
Traveling Merchandiser Global, US November 2019 to Present
Store Plan-o-Gram Schematics
Brand new store building Fixtures and Merchandise set up
Store remolding merchandise resets
Receive and respond to customer complaints
Warehouse Associate
Amazon Kenosha, WI September 2016 to December 2018
Answer customers' questions about merchandise and advise customers on merchandise selection
Complete order receipts
Stock shelves, racks, cases, bins, and tables with new or transferred merchandise
Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions
Ware Associate
Amazon (Integrity Staffing) Lebanon, TN January 2012 to June 2013
Keep records of out-going orders
Verify the structure, accuracy, or quality of warehouse data
Recommend merchandise or services that will meet customers' needs
Inspect outgoing work for compliance with customers' specifications
Inventory Control
Customer Service
Opryland Hotel Nashville, TN February 2007 to June 2009
Customer Service Representative
Took in Room Dinning orders for the Food and Beverage Area
Accounts receivables
Greet, register, and assign rooms to guests of hotels or motels
Contact housekeeping or maintenance staff when guests report problems
Mid-Way Supply
Trane and American Heating & Cooling Zion, IL August 2003 to January 2007
Receptionist used Cisco Multi Phone Line System for the TRANE Nation Wide
Accounts Receivable Assistant
Human Resource Assistant
Marketing Assistant
Event Planner
Designed Customer Service Department from furniture to the walls to the running of the department For
Outside and Inside Sales Department
Education
Remington College Nashville, TN October 2011
Medical Assistant
Burlington High School Burlington, WI June 1985
Diploma