Customer Service Warehouse Worker

PROFESSIONAL SUMMARY

Skilled team player with strong background in different environments. Works well independently to handle assignments and always ready to go beyond basic assignments. Quick learner with good computing abilities. Works well independently to handle assignments and always ready to go beyond basics assignments. Dependable industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction. Hardworking and reliable. Focused on going above and beyond to support team and serve customers. Trained in customer service and offering top-notch abilities. Motivated to continue to learn and grow as aviation professional.

SKILLS

Private Pilot (ASEL)

Instrument rating (ASEL)

Teamwork

Research

Plan routes

Analytical thinking

Organization

Verbal communication

Prioritization

Aircraft Maintenance

EXPERIENCE

Warehouse Worker, Glovia Total Safety Corp. Jan 2018 – Mar 2019, Montgomery, AL

Abided by all safety standards and OSHA regulations in warehouse environment.

Organized and transported pallets for warehouse locations to maintain organized inventory areas.

Fulfilled orders by collecting items from inventory and packaging for safe transport.

Inspected items to identify problems and worked with supervisors or vendors to correct issues.

Waiter, Miyako Japanese Steak House, Jan 2017- Oct 2018, Montgomery, AL

Worked effectively with wait staff to coordinate smooth presentation and service at each stage of meals.

Verified dish contents and presentation before delivery to prevent guest conflicts and maintain satisfaction.

Used slow periods to stay on top of side work such as restocking serving stations and wrapping silverware.

Performed side work duties, such as cleaning and manual work.

Upheld high sanitation and safety standards while delivering and serving food.

Delivery Driver, Que Buenos Mexican Restaurant, May 2019 – Dec 2020, Kalamazoo, MI

Loaded and unloaded items for delivery to and from the vehicle.

Delivered items within reasonable time by traveling most direct route.

Tracked and maintained records for mileage, fuel usage, and delivery information.

Addressed customer complaints, proactively seeking resolution to promote repeat business.

Increased customer service by reviewing orders before delivery to determine that they were complete and properly invoiced.

Promoted products to customers, driving on increases in revenue from the regular route.

Amazon Step Van delivery associate, Aug 2022-July 2023

Loaded and unloaded items for delivery to and from the vehicle

Did a thorough vehicle inspection prior to delivering

Made sure packages were delivered on time.

350-400 packages a day

EDUCATION

High School Diploma, Information Technology

Private Pilot with instrument rating. 300 hours total time

Brewtech Technology Magnet High School- Montgomery, AL

Volunteer, Evergreen Community Church

Delegation for WHO SK, Model UN

Robot Programmer, VEX Robotics

Civil Air Patrol

Varsity Soccer Team

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