F B Operation Manager // Hotel Operation Mnager

SOUMENDRA ACHARYA

F&B OPERATION MANAGER // HOTEL OPERATIONS MANAGER

F&B Operations · P&L · Banquets · Guest Experience

24+ Years

HOSPITALITY EXPERIENCE

8

HOTELS & RESORTS

*-****

PROPERTY EXPERIENCE

IELTS 5.5

ENGLISH PROFICIENCY

PROFESSIONAL PROFILE

Hospitality operations leader with 24+ years of all-round hotel experience, currently Food & Beverage Operations Manager at a business-class property and seeking a Food & Beverage Operation Manager // Hotel Operation Manager appointment. Experienced across 3-, 4- and 5-star hotels in Odisha, Hyderabad, Himachal Pradesh and Agra, with full accountability for departmental P&L, budgets, commercial policy and multi-outlet teams. Strong in operational excellence, cost and inventory control, vendor negotiation and statutory safety, hygiene and quality compliance. Builds and retains teams through structured training and visible floor leadership, and protects guest satisfaction through disciplined service recovery. Performs in high-pressure, multi-deliverable environments, holds a valid passport and is open to relocation

anywhere internationally.

CAREER PROGRESSION

Sr. Captain

Holiday Inn / Swosti Plaza

F&B Executive

Green Park

Outlet Manager

Katriya Hotel & Tower

F&B Manager

Swosti Premium

Current

Radhika Regency

KEY STRENGTHS C CAREER HIGHLIGHTS

24+ years of progressive hotel and F&B leadership across 3-, 4- and 5-star properties in Odisha, Hyderabad, Himachal Pradesh and Agra.

Promoted continuously from Captain to Food & Beverage Operations Manager, with full departmental P&L, budget and team accountability.

Owns the annual F&B budget — sets commercial policy, monitors results monthly and holds food and beverage cost to target.

Builds and leads multi-outlet teams — hiring, rostering, training and appraisal across restaurant, bar, banquet and room service.

Awarded Best Captain (2004) at Holiday Inn Manali and Best Trainee (1999) at Hotel Mansingh Palace, Jaipur; open to relocation anywhere in India or internationally.

CAREER HISTORY

Hotel Radhika Regency Sep 2017 – Present

Food & Beverage Operations Manager · Rourkela, Odisha, India · 3-Star

Directs all food and beverage operations — restaurant, bar, banquets and room service — coordinating and monitoring service standards across every outlet.

Prepares the annual departmental budget, monitors results against it monthly and produces profit and loss statements for management review.

Sets commercial policy and launches promotional campaigns to grow covers, average spend and repeat business; manages departmental accounts and administration.

Supervises team activity and checks implementation of safety, hygiene and quality procedures across

Leads recruitment, induction and training, teaching organizational guidelines and running regular upselling and suggestive-selling sessions.

Selects suppliers, negotiates contract terms and verifies goods received; controls stock and inventory

through monthly counts, shortage records and purchase orders to keep F&B cost within budget.

Resolves escalated guest issues personally to protect satisfaction scores and repeat business.

Hotel Swosti Premium Jan 2011 – Jul 2017

Food & Beverage Manager · Bhubaneswar, Odisha, India · 5-Star

Run F&B operations for a 5-star business hotel, holding service, hygiene and quality standards across all outlets and banquet events.

Managed duty rosters, job allocation, staff training and inter-departmental liaison for the full F&B brigade.

Maintained cover analysis and F&B sales break-up, reported daily sales, controlled cost, and planned catering schedules and sales promotions to lift volume.

Katriya Hotel & Towers Dec 2008 – Jan 2011

Outlet Manager · Hyderabad, India · 4-Star

Held full responsibility for an outlet — service delivery, staffing, stock, billing and guest experience.

Drove up selling and suggestive selling at outlet level, improving average cover value.

Green Park Jan 2007 – Nov 2008

Food & Beverage Executive · Hyderabad, India · 5-Star

Supervised floor operations and service sequence; supported outlet management on rosters, briefings and training.

The Golkonda Feb 2006 – Jan 2007

Senior Captain — F&B Service · Hyderabad, India · 5-Star

Led a service section through peak covers and banquet functions, maintaining standards and guest rapport.

Swosti Plaza Jul 2005 – Feb 2006

Senior Captain — F&B Service · Bhubaneswar, Odisha, India · 5-Star

Ran restaurant sections and supported banquet service; trained junior stewards on sequence of service.

Holiday Inn Aug 2002 – Jul 2005

Senior Captain — F&B Service (Captain from Aug 2002) · Manali & Agra, India · 5-Star

Progressed from Captain to Senior Captain within the same chain across two properties.

Awarded Best Captain, 2004 at Holiday Inn Manali, recognized by the international group HHS (Himachal Helicopter Skiing).

Rupis Resort Pvt. Ltd. Aug 2000 – Aug 2001

Management Trainee — F&B Department · India · 4-Star

Structured management traineeship covering restaurant, bar and banquet service operations.

EARLIER EXPERIENCE C INDUSTRIAL TRAINING

PERSONAL DETAILS

DECLARATION

I hereby confirm that the information given above is true and correct to the best of my knowledge.

Place: Rourkela, Odisha, India Soumendra Acharya

24+ Years · 3-, 4- & 5-Star Hotels

all areas.

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