Brande
Prieto
Customer Service Representative
ABOUT ME
**************@*****.***
Abilene, Texas
Expert Customer Service professional who excels at delivering efficient service. Skilled at resolving issues while ensuring a stellar company experience.
SKILLS
Exceptional Communication
Detail-Oriented
Service- focused attitude
Excellent time management
SOFTWARE
Microsoft office 360
Outlook
EDUCATION
Diploma/ Cooper High School
EXPERIENCE
Quality Control Specialist
KC Cleaners from January 2021 to May 2023
Responsible for ensuring the garments, production line and operations were efficient.
Closely monitored each stage of the process.
Oversaw employees were managing time effectively.
Conducted routine inspections on materials and equipment.
Customer Service Representative
The Surety Bonding Agency from November 2019 to November 2020
Property and Casualty polices along with each type of Surety Bonds
Provided support to all other office staff.
Answered phones, filing, E-sign policies.
Assisted customers in person and scheduled appointments.
Store Manager
Comet Cleaners from November 2009 to February 2014
Responsible for oversight on how operations ran effectively, delegating tasks and collaborated with team to ensure time management was utilized daily.
Accounts receivable and accounts payable
Coordinated schedules and set up deliveries.
Provided support to staff and customer complaints.