Case Manager Data Entry

Torliece Sherrill

Human service or Customers service position

Cleveland, OH 44122

********.************@*****.***

+1-216-***-****

Authorized to work in the US for any employer

Work Experience

Case Manager

Cuyahoga County Health and Human Services - Cleveland, OH November 1989 to Present

My duties were to assist customers with basic needs, providing them with services for daily living. Issuing . Benefits in the area of Medicaid,. Adc and snap benefits. Assisting the prison population. Helping individual with housing and other services. Also various other duties like homes visits and outreach to homeless individual.

Program Specialist I

oriana house - Cleveland, OH

February 2020 to April 2020

my duties were to assist inmates with services. To schedule them for services and assist with other government programs.

Education

B.A. in Sociology and social work

The Ohio State University - Columbus, OH

September 1977

Skills

• Developmental Disabilities Experience

• Case Management

• Data Entry

• Customer service (10+ years)

• Microsoft Office

• Crisis Intervention

• Social Work

• Medication Administration

• Child Protective Services

• Individual / Group Counseling

• Mental Health Counseling

• Behavioral Therapy

• Intake Experience

• Curriculum Development

• Group Therapy

• Crisis Management (10+ years)

• Time management

• Quicken

• English

• Cashiering (6 years)

• Behavioral Health

• Cognitive Behavioral Therapy

• Microsoft Excel

• Office experience

• Microsoft Word (10+ years)

• EMR systems

• Typing (10+ years)

• Child & Family Counseling

• Behavior Management

• Medical Records (10+ years)

• Administrative Experience

• Word processing

• Computer literacy

• 10 key calculator

• Oracle

• Analysis skills

• Human resources

• Spanish

• Payroll

• Communication skills

• Filing

• ICD-10

• Front desk

• Microsoft Outlook

• Microsoft Powerpoint

Certifications and Licenses

CPR Certification

First Aid Certification

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