Customer Service Representative

Summary

Donita Pruitt

donitapruitt****@gmail. com

To obtain a customer service representative position that will utilize my customer service skills to be enhanced in a progressive environment that will promote growth from within to expand with the company.

Authorized to work in the US for any employer

Work Experience

Flagship Lounge Attendant

HmsHost(American Airlines) 01/2023 - 05/2024

Custodian

Diverse Facility Solutions - Chicago, IL

02/2022 - 08/2022

Maintain, clean, women's and men's washrooms at O'Hare International Airport Terminal 5

Prospect Aircraft Cleaner

Prospect Airport Services - Chicago, IL

April 2021 to July 2021

Clean and sanitize, seats, galleys in

American Airline. & International Aircraft cabins.

Package Handler (Part-Time)

FedEx Ground - Chicago, IL

February 2021 to March 2021

Load and sort packages in Fed Ex trailers for shipment.

Follow instructions from sort manager for load and sort.

Cashier/Customer Service

PMG/711 - Des Plaines, IL

July 2020 to February 2021

Cashier ring cash and credit transactions..maintain and balance cash drawer..and lottery sales

Provide friendly customer service while greeting customers,, cook, display and sell breakfast and lunch food. Monitor log temperatures for frozen and hot food. Follow instructions from am shift manager for daily task shift responsibilities from 6am to 2pm. Maintain areas constantly for cleanliness..( register areas, cooking areas, stockrooms, restrooms

Receptionist/Office Clerk

National Caucus & Center on Black Aging Inc - Chicago, IL

April 2020 to July 2020

04/20/2020 - 07/29/2020

In training, to greet visitors and recognize clients, answer incoming calls and transfer calls to requested extensions. Monitor sign in log for incoming and outgoing visitors.

Maintain clean and organized reception desk.

Cashier/Sales Associate

Hudson Group - Chicago, IL

November 2011 to December 2019

Assigned (am) shift responsibilities within the airport gift shop. Assisted passengers with their transactions. Processed cash, credit card, return and voucher transactions while balancing cash register drawer. Provided customer service, assisted passengers with their shopping experience. Maintained an attractive store appearance by cleaning, pricing, stocking, displaying merchandise. Filled coolers with sandwiches, beverages, while keeping track of dates, and temperature log.

Overnight Cashier/Sales Associate

Stellar Partners - Chicago, IL

August 2006 to October 2011

Assigned (pm) shift responsibilities within the airport gift shop. Assisted passengers with their transactions. Processed cash, credit card, return and voucher transactions, while balancing cash register drawer. Provided customer service, assisted passengers with their shopping experience. Maintained an attractive store appearance by cleaning, pricing, stocking, displaying merchandise.

Education

Associates Degree

American InterContinental University - Chicago, IL

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