Machine Operator, Automotive Technician, Mechanic
Resume:
Natanael
Laboy
Port Richey, FL
*****.***@*****.***
Bilingual (English/Spanish)
ABOUT ME
I am a dedicated customer service expert who excels in creating positive experiences for clients. With strong empathy, I can understand and connect with customers' emotions, ensuring they feel heard and valued. My adaptability allows me to handle diverse situations and respond effectively to various customer needs. I maintain self-control under pressure, staying calm and professional even in challenging interactions. Patience is one of my key strengths, enabling me to assist frustrated or confused customers without losing composure. As a natural problem solver, I quickly identify issues and implement effective solutions. My persuasive skills help guide customers to beneficial solutions, and my in-depth knowledge of products ensures I provide accurate and helpful information. EXPERIENCE EDUCATION
SALES/STOCKING/FLOOR ASSOSIATE /
WALMART INC.
APRIL 2020 – NOVEMBER 2022
Drove revenue growth through exceptional
customer service and strategic sales
techniques as a Sales Associate.
AUTOMOTIVE/SERVICE TECHNICIAN /
BRIDGESTONE TIRES PLUS
NOVEMBER 2022 – APRIL 2024
Implemented efficient diagnostic
procedures, utilized advanced diagnostic
skills. Maintained 100% Customer Satisfaction
ratings through effective communication
and prompt problem resolution.
SEMINOLE HEIGHTS CHARTER HIGH SCHOOL
– TAMPA, FL
AUGUST 2019 – MAY 2020
High School Diploma
SKILLS
• Product Management
• Retail Sales
• Customer Service
• Organization
• Communication
• Collaboration/Team Work
2
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