Project Management Manager

ABIR CHERMITI

New York City Phone: 929-***-**** *********@****.***.*** *********@*******.*** linkedin.com/in/abirchermiti

Professional Summary:

Results-driven MBA Candidate with a focus on Business and Technology, offering extensive experience in project management, AI/ML product development, and business strategy. Proven track record as a Software Engineer and award-winning Women in Tech Ally. Adept at leading cross- functional teams, developing scalable solutions, and driving innovation. Seeking roles in Project Management, Product Management, Technical Project Management, and Technology Consulting. Active IEEE Member passionate about supporting women in tech and fostering digital transformation.

Professional Experience:

Project Manager January 2021 – Present New York, United States Elle Media Empire LLC

• Spearheaded AI and SaaS development projects, enhancing product scalability and performance.

• Engineered scalable websites, funnels, and digital solutions, resulting in significant client engagement.

• Managed a multidisciplinary team of software engineers, developers, and designers.

• Implemented strategic expansion initiatives and client-centric solutions, contributing to a 25% growth in client base.

• Maintained operational excellence and industry leadership through continuous process improvement.

Lead Project Manager April 2023 – May 2024 New York, United States Consumer Law Dispute.ai

• Led the development of the #1 AI Powered Consumer Law Based Credit Dispute Software ConsumerLawDispute.ai, achieving a successful launch that generated $200k in subscriptions within the first 3 months.

• Directed a dynamic team in AI and full-stack development, optimizing performance and efficiency.

• Engaged with stakeholders to align technical solutions with business objectives, enhancing customer satisfaction by 30%.

• Established partnerships with leading companies in Credit Monitoring, including Identity IQ, resulting in long-term collaborations and a robust affiliation program.

• Organized The Credit Summit/Conference in partnerships, driving industry engagement and brand visibility.

Interim Chief Technology Officer March 2021 – May 2024 New York, United States Consumer Law Secrets

• Directed technological vision and aligned it with business goals, leading to the successful development of stores and marketing funnels that generated $3.2M in revenue over three years.

• Implemented streamlined processes and workflows, enhancing operational efficiency and reducing overhead costs by 15%.

• Developed a comprehensive Knowledge Base system for the software, improving customer support and reducing support tickets by 20%.

• Supported the implementation of organizational tools such as Asana, Slack, and Basecamp, significantly improving team productivity and project management.

• Won the $100k/month award as the fast-growing company during the first launch.

• Led the creation of the Consumer Law University Platform, which now educates over 500 students.

• Diversified the company's tech portfolio, including the university platform, marketing funnels, online stores, Consumer Law Dispute Software, and mobile apps, increasing annual revenue to $3.2M.

Business Development Analyst January 2021 – August 2021 New York, United States Plaza Toyota

• Conducted follow-ups with existing and potential customers, generating leads and closing sales, increasing revenue.

• Implemented advanced technology solutions and new marketing strategies to scale the business.

• Provided support for online customers through the Internet Sales Department, improving customer satisfaction scores.

Tech & Systems Manager May 2020 – April 2021 New York, United States DD Brooklyn

• Created new distribution channels, resulting in a $192K increase in sales.

• Implemented online shopping and delivery services, enhancing customer experience and operational efficiency.

• Led technology initiatives, including the implementation of new POS software, improving transaction speed and accuracy.

Software Engineer December 2018 – February 2020 New York, United States Cultural Vistas

• Atlas Corps Fellow**

• Developed, modified, and maintained the main software application and database.

• Led a team in implementing Web Content Accessibility Guidelines (WCAG) for improved accessibility.

• Provided technical support and maintained software for various organizational departments.

• Collaborated with a global network of social change leaders, contributing to diverse projects.

• Gained exposure to international development, leadership, and nonprofit organizations. Software Development Engineer January 2018 – May 2018 Tunisia Think.iT

• Worked with an Agile team to develop solutions for clients.

• Enhanced technical skills and programming fundamentals. ICT For Development Specialist May 2018 – September 2018 United States Engineering for Change, LLC

• Conducted research and created articles on ICT products and services for underserved communities.

• Contributed to the development of the E4C production solutions database.

• Provided technical support to connect with Arab & French-speaking communities. Program Manager August 2018 – March 2019 New York, United States Arab Women in Computing (ArabWIC)

• Managed a team of 16-chapter leaders, providing coaching and development tools.

• Oversaw the planning, design, and implementation of the ArabWIC Annual Conference. Education:

• Master of Business Administration (MBA), Business and Technology June 2024 – March 2026

Illinois Institute of Technology

• Certification, Strategy Execution

September 2021 – December 2021

Harvard Business School (HBS)

• Bachelor of Engineering (BE), Computer Software Engineering September 2012 – July 2017

Institut Supérieur des Sciences Appliquées et de Technologie de Sousse (ISSAT Sousse) Skills:

• Managing Large Scale Projects

• Complex Project Management

• SAAS Projects Management

• AI & Cloud Technologies (GPT Models Finetuning)

• Agile & Scrum Methodologies

• Digital Marketing (Funnel Marketing, Branding)

• Frontend Development

• Programming

Languages:

• French

• Arabic

• English

• Tunisian (Native or Bilingual)

Certifications:

• Google: Project Management Foundations

• Strategy Execution: Harvard Business School

• Microsoft: Cybersecurity Certification

• Salesforce (10-14-22 EBC)

• Data Science Foundations - Level 1

• Getting Started in User Experience

• Confronting Bias: Thriving Across Our Differences Honors & Awards:

• Outstanding IEEE Tunisia Section Student Branch Award

• Outstanding IEEE WIE Student Affinity Group Award

• 2017 WIE Inspiring Student Member of the Year

Contact this candidate