Entry-Level Incident Response

JAZZMYN WHITE

Austin, TX *****

737-***-**** - **************@*****.***

PROFESSIONAL SUMMARY

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. SKILLS

• Access Control

• Incident Response

• Professionalism

• InfoSec

• CCTV Monitoring

• Physical Security

• Emergency Response

• Identity Management

• Wireless Security

• Business Continuity

• Threat Management

• Risk Management

• Network Security

• Firewall Administration

• Cybersecurity

• IT Security

• Two-Factor Authentication

• Secure Coding

• Application security

• Patrolling

• Adaptable and Flexible

• CPR Certified

• Security operations experience

• Team Training

• Professional Demeanor

• Coaching and Mentoring

• Honest and Dependable

• Cooperative Attitude

• Reliable and Responsible

• Surveillance

• Employee and Visitor Screening

• First Aid Certified

• Team Leadership

• Time Management

• Attention to Detail

• Problem-Solving

WORK HISTORY

02/2023 to 08/2024 Security Specialist

Allied Universal Security Services – Burnet Rd

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

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Collaborated with local law enforcement agencies to establish strong relationships, increasing the effectiveness of joint responses to incidents.

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Detected potential threats proactively through regular monitoring of surveillance systems and analyzing incident reports.

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Performed regular audits of existing security measures, identifying areas for improvement and recommending changes accordingly.

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Managed and supported organization-wide privacy and security management measures.

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Screened incoming employees, personal belongings, and shipments for security concerns.

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Negotiated with vendors for state-of-the-art security technologies at cost-effective prices.

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Reduced false positive alerts by refining configuration of security monitoring tools.

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• Streamlined incident response, reducing recovery time from security breaches. Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.

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Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.

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Worked independently and collaboratively to resolve urgent issues to protect lives and property.

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Updated shift logs and produced daily reports to document security activities and specific incidents.

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• Issued access cards to authorized personnel to monitor access points. 06/2022 to 12/2023 Build A Sign

Express Employment Professionals – Shoals Creek

Maintained a clean and organized work environment, promoting safety and productivity.

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• Proved successful working within tight deadlines and a fast-paced environment. Maintained neat and organized work area to safeguard items and comply with cleanliness standards.

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Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.

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• Complied with safety, health, and environmental regulations as prescribed by law. Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.

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Ensured timely completion of orders through effective time management and multitasking skills.

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Improved team collaboration through effective communication and coordination with coworkers.

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Trained new employees on proper packing and labeling techniques and to apply best practices.

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• Sorted and stacked finished items.

• Re-packaged damaged or incorrectly packaged items.

• Labeled containers, container tags or products.

• Sealed containers and packages with glue, tape or other materials.

• Weighed packaged items to calculate total weight.

• Secured items for storage or shipment.

• Packaged fragile items with cushioning material.

• Utilized adhesive labels and other materials to package items. 02/2017 to 06/2021 Receptionist Administrator

Chrissy Treats – Austin Tx

• Answered incoming calls, directing clients to individuals addressing specific needs.

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

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• Kept reception area clean and neat to give visitors positive first impression.

• Handled complaints and questions, and re-directed calls to other team members. Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.

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• Acted as first point of contact and set appointments for prospective clients. Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.

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Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.

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Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.

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Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.

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Oversaw office equipment maintenance to support continuous and uninterrupted operations.

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Streamlined office operations for increased productivity by organizing and maintaining physical and digital filing systems.

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Collaborated with team members on various projects to achieve department goals and improve overall efficiency.

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Improved data management practices, safeguarding confidential information more effectively.

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Enhanced front office efficiency by streamlining appointment scheduling processes.

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• Improved client satisfaction with timely and accurate information provision. Streamlined invoice processing, contributing to improved vendor relationships and financial management.

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EDUCATION

High School Degree

Excel Center - Austin, TX

CERTIFICATIONS

• Licensed security - 2026

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