Customer Service Representative
Resume:
Lakeysha Rainey
Tampa, FL *****
******************@***********.***
• Strong communication skills
• Attention to detail
• Ability to work under pressure
• Meticulous worker
Willing to relocate: Anywhere
Work Experience
Customer Service Representative
Randstad-Tampa, FL
February 2024 to July 2024
Handling inbound calls for Wells Fargo. Answering questions customers may have. ESE Paraprofessional
Maxim Healthcare Services-Tampa, FL
September 2023 to February 2024
Daily assist kids with development issues such as helping with school work, helping to keep behavior under control.
Customer Care Representative
DDS lab-Tampa, FL
May 2022 to April 2023
● Customer service representative
Handling inbound calls from dentist offices
Assistant Manager
Burger King-Tampa, FL
March 2022 to May 2022
Daily operations of restaurant such as conducting inventory, counting the safe and registers. Resolved customer complaints and supervised about eight individuals. Customer Service Representative
Health plan services-Tampa, FL
October 2018 to February 2022
Scheduled medicaid transportation, outbound calling to dentist offices to discuss billing, registered patients for hearing aid referrals, staff coordinator for pop up covid vaccinations and testing. Concession Supervisor
Aramark-Tampa, FL
August 2018 to January 2022
Overseer of several concession stands at Raymond James Stadium Guest Service Representative
Thorntons-Tampa, FL
October 2017 to May 2018
Development of interpersonal and verbal communication skills, prompt quality customer service, learned and performed duties on cash register
Shift Manager
Checkers-Tampa, FL
January 2017 to September 2017
Assigned each team member a task, developed a work environment that met federal safety and employees guidelines,assured the quality of all food. Nurse Assistant
Technician Program Erwin Vocational
April 2003 to April 2004
Education
Diploma in Pharmacy Technician
Sanford Brown - Tampa, FL
May 2009 to April 2010
Skills
• Customer service
• Restaurant experience
• Conflict management
• Guest services
• Cash register
• Shift management
• Cash handling
• Supervising experience
• Cooking
• Organizational skills
• Communication skills
• Teaching
• Childcare (3 years)
• Food handling
• Dietary aide experience
• Home health
• Food industry
• Direct support
• Caregiving
• Senior care
• Group home
• Computer skills
• Food service
• Computer literacy
• Medical terminology
Certifications and Licenses
CPR Certification
August 2023 to August 2025
Standard - CPR/ AED
Driver's License
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