Data Entry Quality Assurance

LUIS LONDONO

**** ********* *****, ***********, ** 30507 • C: 678-***-**** • *************@*****.***

PROFESSIONAL SUMMARY

Reliable and hardworking individual committed to getting each job done as quickly, efficiently and safely as possible

while contributing to the company's success.

SKILLS

10+ years of customer interaction Basic computer and data entry skills

Fluent in Spanish and English Packing, shipping & receiving duties

Conflict resolution Forklift, electric pallet jack and walkie stacker

Work under pressure Deadline-driven

Punctual and trustworthy Able to lift up to 100 lbs.

3+ years of manager experience Quality assurance

WORK HISTORY

Back room supervisor / Grocery + General Merchandise Support Manager / Department Manager

Walmart Supercenter- Oakwood, GA 09/2017 - Current

Lead a team of 25 + people. Ensured adequate training on policies and procedures. Delegated tasks and held daily meetings. Responsible for unloading and loading trucks, stocked freight and met expectations on time. Pushed team to work hard and with integrity. Kept backroom and sales floor clean with safe practices. Worked to resolve customer issues quickly and effectively. Managed the sales operation, improved inventory accuracy and prevented shrinkage.

Machine / Forklift Operator

Foam Tec Products Inc. - Suwanee, Georgia 01/2017 – 09/2017

Operate saw, skiving and router machinery. Packed orders quickly and accurately on or before due date. Prepared

materials for daily jobs. Loaded and unloaded trucks. Executed daily inbound and outbound warehouse operations.

Store Manager

Instaloan / Titlemax Lending Company - Winder, GA 02/2015 - 01/2017

Guided and developed the team. Kept a balanced business in both lending and collecting on default accounts. Audited

and managed contract obligations. Controlled expenses while increasing store profit.

Customer Service Representative

First American Title Lending - Sugar Hill, GA 03/2014 - 02/2015

Built client rapport and appraised vehicles. Processed payments and completed daily opening and closing procedures.

Counseled and re-closed transactions with pass due customers.

Sales Associate / Team Leader

Walmart Supercenter - Oakwood, Georgia 04/2008 - 03/2014

Maintained given department cleaned and in order. Performed daily inventory and maintained product in stock.

Volunteered- Breast Cancer Awareness, Children's Miracle Network Hospitals, Relay For Life, March Of Dimes, and

American Diabetes Association.

EDUCATION

High School Diploma:

Bishop Ford High School - Brooklyn, NY 2006

*Safety team member / Employee of the month

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