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Customer Experience International Travel

Location:
Brooklyn, NY
Salary:
40h
Posted:
September 05, 2024

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Resume:

Karolina Filip **** Woodbine street apt *F. Ridgewood, Queens NY. ********@*****.***

ABOUT ME: An energetic, creative individual with international travel background and over 9 years experience caring for and educating children. Committed to cultivating their curiosity and appreciation of life through fun, unique approaches. Passionate individual determined to connect with children and create an environment that encourages moral and intellectual growth. Interests include: cooking, taking pictures, swimming, music, animals and reading. Perfect command of English and Polish wits some knowledge of Russian.

SKILLS

Passion and interest for children & education, combining both to provide an exceptional childcare experience. Facility to receive and impart knowledge; strong ability to communicate ideas and effectively relay information. Reliable; focused on achieving common goals with others in a collaborative and respectful way. Strong Interpersonal skills: Quick, effective decision-making while developing and maintaining strong relationships, excellent capability of uncovering children’s and parents needs, finding solutions and handling disagreements. Organized; adept at maintaining and facilitating children’s schedules, including meals, school and recreational activities. Extensive computer/tech knowledge.( Windows, iOS and Android platforms; Software: Microsoft Office) Bilingual: Polish and English

EDUCATION 2008-2012 Law. University of Wroctaw, Poland

PROFESSIONAL EXPERIENCE

2009-2014 Part time bank clark at Getin Noble Bank

Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the Store

Conducts needs-based conversations and offers financial solutions to meet our Customers’ needs Makes quality referrals to appropriate partners Responsible for meeting individual performance metrics

Responsible for making sound decisions and timely problem resolution

Resolves problems independently, escalating more difficult issues to management

Processes Teller transactions for Customers including servicing Customer accounts, accepting loan payments, accepting safe deposit box payments, processing sales of gift cards, cashing checks, verifying currency, balancing cash drawer, and night deposits

2009-2011 Part time nanny for Gryzto family Cared for and looked after a 3 years old boy

Created a fun, safe environment for child while parents were absent: engaged child and participated in stimulating games Prepared light, nutritional snacks

Facilitated bathroom/bedtime routines and prepared child for bed

2014-2015_Full time nanny for Lhazom family Cared for and mentored a baby a 6 Mont baby girl and 5 years old boy

Prepared baby food/bottle and fed baby, changed diapers and assisted with bathing, dressing and toilet training of children.

Collaborated with children’s chores, day-to- day activities and light household work, such as tidying &organizing . children’s bedrooms & preparing small meals during couples weekday, weekend personal events and overnight hours.

Assisted in school work and school projects. Organized fun, educational games and played with children.

2015-2020 Fulltime position for Kos family At first Cared for a baby boy (4 month old) and 3 years later also for his baby brother basically from the beginning of his life

Prepared baby food/bottle and fed baby, changed diapers and assisted with bathing, dressing and toilet training of children.

Collaborated with children’s chores, day-to- day activities and light household work, such as tidying & organizing children’s bedrooms & preparing small meals during couples weekday, weekend personal events and overnight hours.

Assisted in school work and school projects. Organized fun, educational games and played with children.

Field trips to the museums and zoo, theaters etc. Organizing Playdates

Jun 2020- November 2020. Full time position for Hulin Family Taking care of 3 kids. (5 months, 4 years and 6 years)

Prepared baby food/bottle and fed baby, changed diapers and assisted with bathing, dressing and toilet training of children.

Collaborated with children’s chores, day-to- day activities and light household work, such as tidying & organizing children’s bedrooms & preparing small meals

Helping the old kids with online schooling and homework December 2020- March 2021 Temporarily full-time position for Novack Family

Taking care of 20 months girl

Prepared food, change diapers, light house work, plus Cooking dinner for the family

Organized her daily activities in a fool quarantine environment April 2021-Jun 2022 full time position for Bossert family

Taking care of 2 boys; 3 yo and 4months

Prepared food, change diapers, light house work, plus Cooking dinner for the family

Organized daily activities, taking them to the classes

Organizing playdates

Preparing baby food

Serving dinner

2021- Fulltime position for Kaufman – George family. Caring for baby girl since she was 5m old

I’ve been fully vaccinate covid-19 vaccine on March 23rd 2021



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