Therese Melodia
North Las Vegas, NV *****
********@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
TELUS International - Las Vegas, NV
July 2018 to Present
Work with Amazon Audible. Answer phone and assist customers with tech issues and other issues. Customer Service Representative
Sutherland Global Services - Las Vegas, NV
May 2016 to January 2018
Work with AT&T Digital Life and Playstation
Answered customers billing and technical questions. Helped troubleshoot Sales Associate
American Worker - Las Vegas, NV
May 2013 to January 2014
Assist customers with their purchases, help clean and stock Office Assistant
Muscle, Inc - Pittsburgh, PA
January 1995 to September 2004
Answer phones, set up appointments, file, ship product, process returns Education
High school or equivalent
Mohave Community College, Bullhead City AZ
2005
Skills
• Troubleshooting
• Technical Support
Awards
Perfect attendance
August 2022
I earn these every 3 months.
Top performer
November 2018
Top performer
Certifications and Licenses
Phlebotomist
Present
Additional Information
References:
Linda Leskus 412-***-****
Melissa Bryant 330-***-****