It Support Career Change
Resume:
Sherry-Ann Burgess
Bronx, New York City, 10467
sherryannburgess36@gmail. com
EXPERIENCE
Google/Mosaic, Brooklyn,N.Y—Sale/Tech
Month. June 2022-2023
Duties were sales expertise of product knowledge or troubleshooting a product,recovery of accounts and transferring of data.
Neiman Marcus, Paramus,N.J — Sale/Ambassador
March 2021 - May-2022
My expectations were to clientele every customer interaction, to maintain customer relationships and my sales goal. I worked with POS systems and shipping and receiving of customers packages.
Macy’s, 34th Street-Handbag/Ambassador, Fine Jewelry and Watches
October 2016 - March 2020
My duties for each department were the same for promoting the store membership card and making quarterly revenues. But for the jewelry and the watches department I had to promote the insurance service program as well as repairs. The handbag and shoe department requires reaching out to loyal customers with presales, birthday and promotions.
EDUCATION
Penn Foster, Online New York, N.Y— certificate
April1999 - January 2000
GED, Technology Computer.
Office Readiness Program/TechConnect 5th Ave,42 street — certificate
2014-2015
computer and hands on training for office readiness.
My future goal is to develop a non-profit program for Teens .
SKILLS
Microsoft Office,PowerPoint and Excel.
Computer and software recovery
AWARDS
I.T support for beginners.
Regional MyClient Outreach
ATTRIBUTES
Communication Skills, Problem Solving,Team player and the ability to multitask
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