Customer Service Representative
Resume:
Marion, MT, *****
******************@*****.***
SCIARROTTA, ALICIA
CAREER SUMMARY
Detail oriented Customer Service Representative, with over 4 years of customer service experience. Resourceful with a drive to help customers find satisfactory solutions while maintaining company standards.
SKILLS & ABILITIES
Ability to work in a high-pressure environment, adaptable and dependable.
Strong analytic skills as well as strong attention to detail, ability to multitask.
Excellent written and verbal communication skills.
Ability to communicate through multiple channels professionally including chat, phone and email.
Customer Service skills and ability to resolve complaints.
Experience using multiple CRM platforms.
Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams).
EXPERIENCE
BEVERAGE MERCHANDISER, HAYDEN BEVERAGE
April 2023 - Current
Maintained customer rapport by ensuring timely deliveries. Processed purchases and provided invoicing. Worked collaboratively with multiple team members to set-up event displays.
CUSTOMER SERVICE REPRESENTATIVE, TARGET
August 2022 – April 2023
Tracked and organized incoming online orders, processed payments, returns and exchanges for customers. Adapted to an ever changing fast paced environment. Consistently completed tasks in a timely manner.
EDUCATION
GLACIER HIGH SCHOOL
2019
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