Field Service Engineer

Mukesh Pokharel

Contact Information

Address: *** ********* *******, ******* *******, Texas 77840, USA Phone: 330-***-****

Email: **********.******@*****.***

LinkedIn: http://linkedin.com/in/mukesh-pokharel-0608a2191 Objective

Dedicated and skilled Biomedical Service Engineer with a strong foundation in Biomedical Engineering, Biomedical Laboratory Equipment, complemented by an MBA and AIML. Eager to apply technical expertise and comprehensive training in diagnostic equipment to drive innovations and advancements in healthcare. Seeking opportunities to make a significant impact in the field. Education

Bachelor of Engineering (BE) in Biomedical Engineering Institution: Purwanchal University, Kathmandu, Nepal Graduation Date: 2015

Master of Business Administration (MBA)

Institution: KFA Business School and IT, Lincoln University Kathmandu, Nepal

Graduation Date: 2019

Post Graduate Program in Artificial Intelligence and Machine Learning Institution: The University of Texas at Austin

USA

Completion Date: August 2024

Work Experience

Senior Service Engineer and Operator Trainer

Company: Diagnotech Support Pvt Ltd (Channel Partner for Roche Diagnostics) Location: Baluwatar, Kathmandu Nepal

Dates of Employment: August 2016 - October 2023

Responsibilities and Achievements:

Provided service and Application support including Preventive, Predictive Maintenance, Troubleshooting of Laboratory Equipment (CLIA, Biochemistry Analyzer, Electrolyte Analyzer, IHC Stainer,PCR etc.) from Roche Diagnostics and other laboratory equipment from Cormey, Nikon, Orphee and Diamond Diagnostics.

Consultant Biomedical Engineer

Responsibilities: Covid Response Engineer (During Covid Pandemic) Covid Response - Hospital Molecular Lab Setup and Training Collaborated with different hospitals in Nepal for the setup and operator training of Molecular LAB during the Covid-19 pandemic. Installed PCR, Extraction, Biosafety Cabinets, and other Molecular equipment and provided operator training to the users.

Skills and Trainings

Trainings:

Company Service Trainings

Service training of Roche IHC Stainer Benchmark XT (Sept 2019) Place: Roche Diagnostics Asia Pacific, Singapore. Trainer: Lay Kuan Ng

Service training of Roche Immunoassay CLIA e411 (July2018) Place: Roche Diagnostics, Chennai, India. Trainer: Ravi Shankar Reddy

Service training of Roche Biochemistry Analyzer, C111 (Feb 2017) Place: Roche Diagnostics, New Delhi, India. Trainer: Manoj Biswokarma Local Trainings

Troubleshooting training of Roche Cobas e601 (Nepal Kathmandu 2021)

Troubleshooting training of Roche Benchmark GX IHC (Nepal Kathmandu 2021)

Basic Training of Operation and Troubleshooting of (CAP/CTM, Nepal Kathmandu 2020)

Troubleshooting training of Roche Light Cycler 480 (Nepal Kathmandu 2020)

Service training of Smartlyte Electrolyte Analyzer (June 2017)

Service training of Nikon Microscopes, E,TS2, Niu (Nov 2016, India) Skills:

Technical and Application Skills of Chemistry Analyzer

Technical and Application Skills of Immunoassay, CLIA.

Technical and Application Skills of Hematolohy Analyzer

Technical and Application Skills of Electrolyte Analyzer

Technical and Application Skills of PCR.

Technical and Application Skills of IHC Stainer.

Technical and Application Skills of Centrifuge, Blood Roller, Autoclave, Incubator, Biosafty Cabinet, Microscopes, Tissue Processor and other laboratory equipments.

AIML:-Python, Exploratory Data Analysis, Decision Trees, Random Forest, Bagging, Tensor Flow, Artificial Neural Networks, Image Processing, Tensor Flow, Natural Language Processing.

Microsoft Office, Jupyter Notebook, Google Colab, Adobe Photoshop, Canva Design Languages:

English

Hindi

Nepali

Certifications

Registered Biomedical Engineer

Issuing Organization- Nepal Engineer Council

Registration Number: 314 “Biomedical”, Category- A Issued on: 14 Nov- 2017

Project/Research

Research Done on: “Effects of Cold Atmospheric Pressure Argon Plasma Jet on Wound Healing” Published in: Volume 9 Global Scientific Journals Date of Issue: 10 2020

Website: www.globalscientificjournal.com

Python Foodhub Project- Performed an exploratory data analysis and provided actionable insights for the company to get idea of demand of the restaurants and cusuine.

Machine Learning Personal Loan Campaign Project: Analyzed the data provided and built a predictive model to identify the customers of a bank who have higher probability of purchasing a loan.

Advanced Machine Learning Credit Card Users churn prediction Project: Analyzed the data and come up with a predictive model to determine if a customer will leave the credit card services or not and the reason behind it.

Neural Network Churn Prediction: Built a neural network to identify the customers that are more likely to churn and provided solutions to retain such customers.

Computer Vision Plant Seedling Classifications: Built a image classifier using CNNs to classify different plant seedlings and weeds to improve crop yeilds and minimize human involvements.

Natural Langauge Processing : Support Ticket Categorization References:

Name: Sushil Thapa

Position: CED

Company: Diagnotech Support Private Limited, Channel Partner of Roche Diagnostics for Nepal. Baluwatar, Kathmandu, Nepal

Phone: +977 985*******

Name: Vatsal Tyagi

Position: Technical Support Manager

Company: Roche Diagnostics India, Neighbouring Markets New Delhi, India

Phone: +919********

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