Cyber Security Customer Service

Junior Allan Lekoubou Dzonang

**** ******** **** • Hershey PA,17036 • ********@*****.*** • 223-***-**** Education

Penn State Harrisburg - Harrisburg, PA Ongoing

Bachelors in Cyber Security Ongoing

Hershey High School - Hershey, PA 2023

Experience

Stoic Management group, PA 2024

Developed and honed leadership skills in a fast tracked program, gained proficiency in customer relationship management, developed strong negotiation skills and a deep understanding of sales Jersey Mike's - Hershey, PA 2022-2024

Developed and exercised social and customer service skills in a fast-paced environment, Managed general food service tasks while maintaining a strong focus on positive customer interactions. The Manor at Mountain View, PA 2021-2022

Demonstrated social skills, accountability, and flexibility while working in an intensive wedding environment,Worked with team members to ensure smooth execution of events.

Skills

Penn State Harrisburg - Harrisburg, PA 2024-2027

Hardware skills(knowledge of computer components) programming knowledge(Python) Communication skills Base understanding of Cyber Security,malware, Threat prevention

Interest

Actively seeking to learn and better improve technical skills, a love for the tech field whether it be programming,media or cyber security. Intrigued by the fast pace nature of the tech world,with an interest in exploring creative approaches to solving complex problems.

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