Personal Assistant Customer Service
Resume:
Natasha Mooloo
Office Manager
PROFILE
CONTACT
PHONE:
EMAIL:
**************@*****.***
POSITIONS SEEKED
HR ADMINISTRATOR
RENTAL ADMINISTRATOR
EXECUTIVE ASSISTANT
PERSONAL ASSISTANT
LOGISTICS
CUSTOMER SERVICE
LANGUAGES
English
Afrikaans
SOFT SKILS
Empathetic
Team player
Adaptability
Decision making
Motivated
Diligent
HARD SKILS
Time Management
Effective communication
Multi-tasking
Customer service
Attention to detail
Critical thinking
Problem Solving
Tech savy
EDUCATION
Damelin
Human Resource Management
01 Oct 2003 -10 December 2003 – Completed
Modules:
Personnel Planning, Training & Development, Observational behavior, Labour Law Laudium Secondary School
Matriculated 1994
1. WORK EXPERIENCE
K Carrim Builders Hardware – Executive Personal Assistant to CEO 03 January 2024 – 28 June 2024
- Diary Management
- Travel arrangement
- Time Management
- Visa applications
- Rental Administrator
- Communication between Staff & Stakeholders
- Online bidding & auction registrations
- Complete secretarial assistance
Reason for Leaving: Contract Ended
2. WORK EXPERIENCE
Transsion Holdings – Platform Administrator
01 September 2021 – 22 December 2023
- Administration Management for both the JHB & CPT Office
- Rental Administrator for Offices and Suppliers
- Liaison between tenants and Landlords or service providers
- Planning, Organizing, Directing and Managing processes.
- Anticipate and address problems swiftly and effectively.
- Managing diaries, scheduling meetings, and booking venues
- Arranging travel and accommodation, car hire
- Request and compare quotes from service providers.
- Sourcing & Maintaining relationships with Service Providers
- Managing two direct reports.
- Ensuring Supplier payments are made timeously, including payments for Office &Apartment rentals.
Reason for Leaving: Career promotion
3. WORK EXPERIENCE
Setshaba Research Centre – Executive Personal Assistant to CEO 01 April 2019 – January 2021
Reason for leaving: NGO - Covid
- First point of contact between the CEO, Staff members, internal and external members, and Service providers
- Proactively manage and coordinate the diary of the CEO.
- Manage information flow in a timely and accurate manner. Natasha Mooloo
Office Manager
DRIVER’S LICENSE
Code 08
Own Vehicle
ETHNIC GROUP
Indian
PUBLIC PROFILE & URL
www.linkedin.com/in/natasha-
mooloo-719a33148
- Arrange travel, which includes flights, accommodation, car hire, Visa assistance.
- Manage information flow in a timely manner.
- Track daily expenditure and plan monthly costs.
- Arrange internal & external meetings and ensure appropriate briefing packs are prepared and provided.
- Create & maintain efficient filing systems.
- Maintain professionalism and strict confidentiality of meetings, conversations and related materials.
- Anticipate and address problems swiftly and effectively. Reason for Leaving: Covid
4. WORK EXPERIENCE
Tiger Brands – Executive Personal Assistant to R&D Director July 2014 – March 2019
Reason for leaving: Grade Promotion & Better Opportunity
- First point of contact between the CEO, Staff members, internal/external members, and Service providers
- Manage, coordinate, and oversee the Executive Director’s diary, meetings, schedules, and travel.
- Conduct research and prepare briefing documents/collate information.
- Take detailed and accurate meeting minutes when required and distribute action items to meeting participants in a timely manner.
- Maintain professionalism and the strict confidentiality of meetings and related materials.
- Plan and book travel arrangements - including flights, accommodation, transfers, dinners, venues, suppliers, etc.
- Prepare itineraries, meeting schedules and briefing documents.
- Raise purchase orders based on quotes and submit on financial program
(FOL & Oracle).
- Manage sensitive matters with a high level of confidentiality and discretion especially decisions directly impacting the overall operations of the organization.
- Assist with any task related to the efficient and effective running of operations and management of the office.
- payments for Office &Apartment rentals.
Reason for Leaving: Growth
SYSTEM KNOWLEDGE
- Proficient in MS Suite, Google
- Financial package : SAP/ Oracle/ FOL
- Microsoft Teams
- Zoom
- Redrabbit Inspections app)
- Clickon Connect (Rental App)
- Weconnect (Rental App)
Natasha Mooloo
Office Manager
REFERENCES
Employer K CARRIM BUILDERS HARDWARE
Contact person Faeeza – HR Manager
Contact Number 079*******
Employer
TRANSSION HOLDINGS
Contact person Dean Teng - Platform Manager
Contact Number 082*******
Employer
SETSHABA RESEARCH CENTRE
Contact person Katlego Mapetla – Data Manager
Contact Number 073*******
Employer
SANLAM
Contact person Malikah Brennen - HR
Contact Number 021-***-****
Employer
OUTsurance
Contact person Dada Breydal - HR
Contact Number 012-*******
Employer
Telkom SA Limited
Contact person Papenfus Johanna Maria - HR
Contact Number 012-*******
Employer
Office of the President
Contact person HR Administration
Contact Number 012-*******
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