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Customer Service Front Desk

Location:
DeKalb, IL
Posted:
September 04, 2024

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Resume:

Darquisha Evans

DeKalb, IL *****

****************@*****.***

+1-815-***-****

Great customers service skill

Communication skills

Authorized to work in the US for any employer

Work Experience

Front Desk Agent and Night Auditor

Holiday Inn Express and Suites - Rochelle, IL

March 2023 to Present

• Check guest in and out

• Make sure they have what they need

• Laundry

• Counts

• Bill rooms or bill balance due

Crew Member/Cashier/Cook

Wendy's - Elgin, IL

February 2022 to Present

Customer service

Phlebotomist

Sundance Methadone Treatment Center - Chicago, IL

November 2020 to January 2022

Draw patients blood, check the patients in, customer service. Customer Service Representative

Post Office USPS - Algonquin, IL

October 2018 to November 2020

Answer the main phone lines, Respond to customer inquiries and questions. Transfer call as appropriate. Take and process new customers orders, Administer changes, adjustments and corrections to existing customer orders. Arrange an track shipments, expedite rush orders as necessary.Use computer to update data for clients file. Provide exceptional Service. Shift Supervisor

Wendy's

June 2014 to October 2018

Overseeing the store an employees in a day to day work day. Delegating and assigning work to all associates. Responsible for processing multiple customer orders. Order entry review all orders to customers.

Education

Vocational in Phlebotomy

Elgin Community College - Elgin, IL

January 2018 to May 2018

High school diploma

South Elgin High School - South Elgin, IL

August 2012 to May 2016

Skills

• Shift Supervisor (3 years)

• Team Member

• Food Service

• Fast Food

• Crew Member

• Key Holder

• Shift Lead

• Phlebotomy

• Venipuncture

• Patient Care

• Laboratory Experience

• Order Entry

• Banking

• Cooking

• Cash register

• Shift management

• Hotel experience

• Restaurant experience

• Customer service

• Laboratory experience

• Front desk

• Driving

• HIPAA

• Order entry

• Cash handling

• Pediatrics

• Nursing

• Typing

• Guest services

• Windows

• Food service

• Phlebotomy

• Supervising experience

• Medical terminology

• Meal preparation

• Medication administration

• Caregiving

• Leadership

• Hospitality

Certifications and Licenses

Food Handler Certification

Driver's License

August 2023 to August 2027



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