Quality Engineer Senior

Balakrishna Varahagiri

Phone: +91-996**-*****

Email: ***********.**********@*****.***

Professional Summary:

Senior Quality Engineer with 7.5 years of experience in QA processes that include designing, developing, and implementing test plans, test cases, and test processes. Offering significant achievements driving cost savings and process efficiency with automation testing skills and knowledge of multiple programming languages and tools. Skilled in Agile methodologies with strong leadership and strategic thinking skills.

Work Experience:

• Manual, Automation and Mobile Application Testing in Portal, eCommerce, Healthcare and Retail Services for B2B and B2C projects/companies

• Developed, delivered and maintained automation test scripts with Selenium IDE using Java and TestNG for Web applications in Portal and eCommerce domains

• Deployed CI/CD builds to QA, Demo and Stage environments and run through the smoke testing automation report to check for any issues

• Extensively used SQL commands using SQL Server Management Studio to retrieve and cross check data in the backend

• Validated API request and response using endpoint URLs in the POSTMAN tool

• Excellent exposure to E2E STLC processes - Test Initiation, Planning, Design, Execution, Closure activities and hands on experience in Agile methodology

• Hands-on experience on work management tools like JIRA, HP (QC) ALM and IBM RTC

• Collaborated with developers and project team members to accomplish milestones

• Demonstrated coordination skills by resolving test environment and data issues on time that helped the project to meet cost and schedule objectives

• Ensured client expectations are met with high-quality software solutions for all the delivered projects

• Involved in identifying the E2E scenario and creating the Reusable and Generic methods

• Handled daily scrum meetings, bi-weekly backlog refinements and sprint planning sessions

• Spear headed the Sprint review sessions by demoing the sprint functionalities along with the functionalities in pipeline to the clients and stakeholders

• Took ownership of the project as a Team Lead and improved the performance by contributing my whole efforts for the betterment of the quality of the project

• Acted as project mentor for my peers and guided them on the QA processes and workflows

• Involved in interviewing the candidates for internship and entry level roles Skills:

• Experienced in Agile and Scrum STLC & SDLC methods

• Functional testing (Integration, Regression & UAT)

• Automation testing (Selenium, Katalon Studio, TestNG, Appium)

• Experienced in Performance testing tools like Apache JMeter, Blazemeter and Lighthouse

• Good experience in API testing tools like POSTMAN and SoapUI

• Non-Functional Testing (Performance, Security, API, Compatibility & UI)

• Experienced in Eclipse, Visual Studio Code and Katalon Studio IDEs

• Integrate testing into CI/CD pipelines using GitHub Actions

• Have good knowledge of Core Java concepts and Test Automation Frameworks

• Have good knowledge of Adobe Experience Manager (AEM) testing

• Have good knowledge of Salesforce testing

• Designed and executed Selenium automation Test scripts in Java and C#

• Designed and execution automation scripts using Katalon Studio

• Mobile automation testing using Appium (iOS & Android)

• Extensive knowledge on eCommerce (B2C & B2B) and Portal applications

• Good at handling Onsite-Offshore coordination

• Good in Analytical and Communication skills

• Defined Strategy/Plan/Scope of the project and designed test cases and performed execution

• Defined defect guidelines/Management

• Good documentation skills of all test deliverables/reports

• Prepared and delivered the QA release notes to the clients

• Prepared and delivered the QA Project Transition documents Roles and Responsibilities:

• Analyzing and reviewing the application and business critical functionalities

• Executing the designed automation test scripts after every build deployed to the testing environment

• Preparation of mind-map, flow charts and work-flow diagrams based on requirements

• Consolidate and document Defect Root Cause Analysis (RCA) and ensure to maintain overall efficiency and productivity

• Sharing feedback to Manager after performing trial runs on new QA processes and further elaborate the benefits to the core team by implementing the process within the project

• Design phase - Preparation of Test Design, Test Plan & Test strategy

• Create and maintain QA Progress Dashboard in JIRA and ensure it is updated regularly

• Create distinct Confluence pages and document all the important test data of the project and ensure it is updated regularly

• Preparing Test Scenarios and Test cases in Zephyr and executing the same

• Troubleshooting the problems that occur in the backend of the site

• Analyzing and cross checking the errors and reporting it while logging the defects

• Execution phase - Execution of functional, regression and smoke test cases

• Involved in Functional, Automation, E2E, Compatibility, Regression and UAT testing

• Logging defects, assigning the defect to the appropriate teams, defect retesting, resolving the defect upon confirmation

• Arrangement of troubleshooting calls or retrospective calls with appropriate teams, for issue discussion or resolution

• Troubleshooting the environment and account issues with the support teams

• Monitoring the execution progress and providing status to offshore and onshore Test Managers

• Managing the team members and reviewing their daily activities and conveying the overall progress to the clients and managers

• Driving the scrum and technical calls like backlog refinement and sprint planning sessions among the onshore and offshore teams

• Documenting and reporting the status and minutes of the same Work History:

Senior Test Engineer

• Organization: Mphasis, Chennai, Tamilnadu

• Role: Test Lead

• Duration: November 2021 – Current

QA Consultant

• Organization: Sirius Computer Solutions, Chennai, Tamilnadu

• Role: Functional & Automation Engineer

• Duration: July 2016 – November 2021

Education:

• Bachelor of Engineering (B.E) from Rajalakshmi Institute of Technology - Bachelors in Electronics and Communication (ECE) - 2014

• Diploma from Apollo Polytechnic College - Electronics and Communication Engineering

(ECE) – 2011

Certifications and Awards:

• ISTQB from International Software Testing Qualifications Board

• Testathon: Winner of Best Impactful Team award

• Hackathon: Runner up for demonstrating the Protractor Tool

• Received award for handling QA workshops for the trainees

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