Customer Service Technical Support
Resume:
ALI KHAYATBASHI - page *
Parham Sepeher Ghomsheh
San Jose, California, United States
******.********@*****.***
Summary
Versatile professional with experience in mobile retail, security, and delivery services. Skilled in selling and troubleshooting phones, providing top-notch customer service, and handling technical issues. Reliable in managing security tasks and meeting delivery deadlines while ensuring a positive customer experience. Experience
Delivery Driver
DoorDash March 2024 – Present
Efficiently managed deliveries, ensuring timely and accurate delivery of orders.
Maintained a high level of customer satisfaction by providing friendly and reliable service.
Managed multiple orders and routes, optimizing delivery times and reducing delays.
Ensured the safety and security of goods during transit. Security Officer
Milad Tower, Iran September 2019 – February 2024
Provided security for one of Iran's most iconic landmarks, ensuring a safe environment for visitors and staff.
Conducted regular patrols, monitored surveillance systems, and responded to security incidents.
Enforced safety regulations and managed crowd control during high-traffic events.
Collaborated with law enforcement and emergency services as needed. Sales and Technical Support Specialist
Iran Mobile Market, Tehran, Iran April 2014 – August 2019
Provided expert troubleshooting and technical support to customers, resolving issues with phones and related devices.
Delivered exceptional customer service, building strong relationships and ensuring customer satisfaction.
Managed inventory and assisted in merchandising to optimize store layout and sales performance.
Sold a wide range of mobile phones and accessories, consistently meeting and exceeding sales targets. Skills
Customer Service – Technical Troubleshooting – Sales – Security – Time Management – Communication Skills – Adaptability – Problem Solving
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