Retail Store Manager

Corey Eskridge

Chicago, IL (***) - *** - **** LinkedIn

EDUCATION

Perspectives High School Of Technology & Leadership Academy Chicago, IL Highschool Graduate

WORK EXPERIENCE

Walmart INC. Chicago, IL

Retail Manager April 2021-Present

● Developed opening and closing procedures for daily responsibilities, including cash handling, inventory count, deposits, crisis management, and shift procedures.

● Scheduling employees for shifts, considering preferences and availability to increase employee satisfaction on “walmart survey by 15%

● Interacting with unsatisfied customers(english and spanish) by phone, email, and in person to assist them with store credits, returns, and store/employee feedback

● Enhanced inventory accuracy from 95%-96% through rigorous cycle counting and implementing inventory control processes

Project Syncere Chicago, IL

STEM Instructor Nov 2019-Dec 2021

● PS programs provide students with year-round opportunities to become engaged in STEM through its innovative project-based learning curriculum

● Managed 5-7 classrooms containing 20 or more students in the Chicago area online and in person

● Created and followed lesson plans for all subjects, managing time efficiently and transitioning students from below grade level to above grade level

● Built positive relationships with students, teachers, and parents in positive and growth welcoming environments

United Parcel Service Willow Springs, IL

Package handler March 2018-Nov 2020

● Load packages onto truck, lifting up to 40 pounds at a time

● Engaged in preparing high-value items for deliver, ensuring their protection and integrity

● Kept storage areas organized, clean and secure to fully protect company assets and insure safety of others

Projects

● Currently pursuing Comptia A+ certification

SKILLS & INTERESTS

● Computer Savvy

● Documentation and user guides creation

● User account administration & management

● Network troubleshooting and diagnostics

● Antivirus, anti-malware and malware removal

● System integration and configuration

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