Customer Service Window Cleaning

JOSE

SALMERON

773-***-**** ************@*****.***

Dedicated and experienced professional with a strong background in team leadership, operational efficiency, and customer service. Proven track record in managing teams, optimizing operations, and ensuring high standards of quality and safety. Bilingual in English and Spanish, with excellent communication skills. EXPERIENCE

ROUTE SUPERVISOR

Program One Professional Building Services Des Plaines, Illinois 2017-2022

• Managed a team of window cleaning professionals, ensuring high standards of service and customer satisfaction.

• Scheduled and coordinated daily routes, optimizing efficiency and minimizing travel time.

• Conducted ongoing training to enhance team skills and performance.

• Managed cash transactions, ensuring accurate accounting and timely deposits.

• Maintained strong relationships with clients, addressing concerns and ensuring consistent service quality.

• Successfully implemented a new routing system increasing efficiency and customer satisfaction. PACKING LINE LEAD

Highland Baking Company Northbrook, Illinois

2014 - 2017

• Supervised and coordinated daily operations of the packing line, ensuring efficient workflow and high-quality output.

• Trained team members, promoting a culture of safety, quality, and teamwork.

• Implemented process improvements that increased productivity and reduced waste.

• Conducted regular inspections and maintenance of equipment to ensure optimal performance and safety compliance.

• Managed inventory levels and coordinated with other departments to ensure timely and accurate order fulfillment. EDUCATION

High School Equivalency (G.E.D) 2013

SKILLS

• Team Leadership

• Operational Efficiency

• Customer Service

• Cash Management

• Exceptional Cleaning Skills

• Fluent in English and Spanish

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