Customer Service Representative

Summary

Outgoing and friendly customer service representative with over 30 years of experience providing incomparable customer service and maintaining a polite, friendly, and professional demeanor Experience

One Main Financial Il, Streator

Consumer Loan Specialist 12/2023

Responsible to obtain new loans and service them. Calling delinquent loans daily. Snap Canna Il, Pontiac

Team Lead 09/2023 - 12/2023

Hired to assist in starting the new business. Trained new associates and assisted in opening and running the business. Bank of Pontiac Il, Bloomington

Business Development and Branch Manager of Bloomington 09/2022 - 02/2023 Oversee the branch and daily operation. Prospecting businesses weekly to gain new business and personal accounts. Active in the Chamber of Commerce and Rotary.

Penn Community Bank Pa, Jenkintown

Branch Manager 08/2017 - 07/2022

Oversees the hiring and retention of branch employees. Prioritizes and delegates tasks to drive performance and sales. Provides excellent customer service.

BB&T Pa, Bristol

Cluster Market Leader 04/2013 - 08/2017

Recruiting,hiring and supervising branch employees. Mentoring staff to increase sales success and productivity. Provides excellent customer service.

Skills

Customer service, Communication skills, Time management Education

Streator Township High School Streator, Il

05/1981

Graduated with honors

Kim Mishler

Streator, Il 215-***-****

***.******@*****.***

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