Project Manager Scrum Master

Sandra Kennemer

*************@*****.*** 512-***-**** Austin, TX 78621 LinkedIn

Senior IT Project Manager / Scrum Master

Meticulous Agile Project/Program manager with hands-on experience managing software development projects to help leading companies succeed with execution of Agile/Scrum/Kanban. Adept with analyzing and building complex systems, focusing relentlessly on removing impediments from teams to deliver customer-centric products and features. Proven history in fostering an environment collaboration and productivity while ensuring adherence to agile methodology. Proficient in various technology systems with wide knowledge of team's ecosystem to overcome roadblocks. Skilled in identifying, documenting, and publishing risks related to overall program. Excel at defining resolution paths and providing subject matter expertise within teams.

TECHNICAL PROFICIENCIES

Atlassian Jira/Confluence, Adobe Creative Suite design software, Salesforce, MS Project, Smartsheet, Visio, OmniGraffle, SharePoint/SharePoint Power Apps, Snowflake, Power BI, MS Office, SQL, Google Suite, GCP, Azure Cloud, AWS, Kubernetes

CORE COMPETENCIES

Agile, Kanban & Scrum Methodologies

Technical, Project & Product Mgmt.

SDLC/PDLC practices

User Story Writing & Prioritization

Product Owner Mgmt.

Sprint Mgmt.

Quality Control

Communication

IT Management & Support

Team Leadership & Mentoring

Strategic Planning & Execution

Budgeting & Forecasting

Process Improvement

Performance Optimization

Operational Excellence

Regulatory Compliance

Risk Mitigation

Implementation

Team Mgmt.

Supply Chain Mgmt.

Procurement

ACCOMPLISHMENTS

Oversaw entire project portfolio and resource utilization to ensure adherence with project schedules.

Provided advance support to Product definition with the engaged leaders (Business, Customer, Engineering and Product Team).

Facilitated all ceremony meetings, including Sprints, Backlog review, Kickoff of Product/Software, Kanban board Refinement, Executive Updates, Retrospectives.

Facilitated, as a servant leader. multiple engineering teams to successful completion of software projects.

Created and promoted a positive and collaborative environment to optimize performance and increase efficiency.

Executed best practices for SDLC/PDLC and Agile methodologies throughout the project/product lifecycle.

PROFESSIONAL EXPERIENCE

Parachute, Austin, TX 2023 to June 2024

Project Manager, Systems

Managed from concept to execution software solutions via SharePoint Dataverse/PowerApps. Played a key role in planning and implementing programs/software for internal company success through software development in Buoy and maintained consistent communication via Slack to Quality control to adhere to FDA requirements and the value of the implemented Product via FDA guidelines. Worked with the regulatory team and technical writers to ensure all Standard Operating Procedures were up-to-date and adhered to FDA guidelines.

Selected Achievements:

Successfully implemented along with the Development team multiple PowerApps solutions to increase efficiency within the Parachute Plasma center’s including:

oChecklist Application, Medical Application, both applications were an internal effort to maximize company effectiveness and efficiency.

oWorked with the Parachute sister company Buoy and all FDA requirements to implement the Digital Donor History Questionnaire (DHQ) (public facing Application) approved by the FDA, as a 510k device.

The DHQ is helping the company gain clients and revolutionize the Plasma industry by utilizing iPads for registration.

All communications with the sister company were via Slack.

Maximized customer satisfaction by leading 6+ projects simultaneously and providing reports on project progress.

Crafted detailed visual graphics to monitor project progress regularly and ensure completion on time to all stakeholders.

MongoDB, Austin, TX 2021 to 2023

Project Manager, Professional Services

Lead end-to-end project lifecycle management from conceptualization to execution to ensure on time delivery. Play a key role in planning and implementing programs for complex organizations of large enterprises to mitigate risks and manage strategic challenges. Increase customer experience by meeting customer needs/demands in collaboration with cross-functional teams.

Selected Achievements:

Deployed continuous improvement initiatives to enhance stakeholder engagement and project delivery methodologies.

Maximized customer satisfaction by leading 30+ projects simultaneously and providing reports on project progress.

Crafted Burndown charts to track/monitor project progress regularly and ensure completion within budget.

Maintained continuity between all stakeholders, including sales and clients by utilizing Google suite, Azure, Jira, and Slack.

AllClearID, Austin, Texas 2015 to 2021

Senor Technical Project Manager/Scrum Master

Drove full software development life cycle (SDLC) and product development life cycle (PDLC) processes. Modeled and coached agile values and behaviors to direct high-performing team and ensure adherence with agile values/principles. Provided subject matter expertise in removing impediments to team. Worked in a Scum/Kanban team environment utilizing Jira and Confluence.

Selected Achievements:

Lead the Engineering teams in all ceremony meetings, including Requirements Gathering, Story Creation, Story Pointing, and Execution

Implemented best practices for business impact analysis by contributing to identifying critical systems.

Elevated third-party vendors’ performance providing core-business services by acting as a primary contact.

Represented company’s interest in creation, implementation, and continuation of core business services.

Worked with the Product and Engineering team on

Business Architect

Selected Achievements

Project Manager for Salesforce solutions and Salesforce design to help implement best practices for the Sales Team.

Create, design, document and implement new internal/external procedures and solutions for Salesforce workflow.

Document business use cases, requirements, features/defects, create and present improvements to stakeholders.

Define SLA’s and COGS associated with Business Operations tasks.

Collaborate with various departments to improve product value and reduce costs.

Collaborate with multiple teams on Business Continuity Program project planning (Business Continuity Project Manager).

Primary contact with third-party vendors, especially those that provide core-business services.

Deliver analysis for each project through visualization and qualitative results.

Vernon Company – Headquarters, Newton, IA 2014 to 2015

Business Analyst– Austin, Texas

Oversaw all aspects of B2B sales with 125 clients, comprising of supply chain management, procurement, vendor relations, and inventory management. Processed orders through SCM IS and final delivery of products to ensure on-time delivery and achieve 100% customer satisfaction. Used project workflow, information security policies, and implementation practices for all clients.

Selected Achievements:

Delivered B2B sales to high-profile global clients, including Gatti’s Pizza, DMX, Dell, Electrolux, and Apple.

Spearheaded entire implementation process of over fifteen ecommerce company store platforms.

Additional Experience:

Business Analyst/Brand Manager Boundless Network, Austin TX 2009 to 2014

Managing Partner Identity Austin LLC, Austin, TX 2005 to 2009

EDUCATION

University of Phoenix

Master’s Degree – Information Systems (MIS)

Bachelor of Science - Information Systems Management

PROFESSIONAL DEVELOPMENT

Certified Scrum Master (CSM) - 2018

Project Management Professional

Systems Analysis and Development CMGT/555 Project Management MGT/437

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