Senior Scrum Master/Project Manager

Kristine Amendola, A-CSM, CSPO

Lead IT Scrum Master

Westminster, MD 21158 443-***-****

***********@*****.***

linkedin.com/in/kristineamendola

PROFESSIONAL PROFILE

Results-driven Scrum Master/Project Manager with over 10+ years of experience in Agile methodologies and project management. Seeking to leverage my expertise in facilitating Agile processes, enhancing team performance, and delivering high-quality products on time and within budget. Committed to fostering a collaborative environment and driving continuous improvement.

Core Competencies and Strengths:

Scrum

Agile Practices

Facilitation

Backlog Management

Stakeholder Communication

Conflict Resolution

Leadership

Coaching and Mentoring

Continuous Improvement

MS Azure/DevOps

Miro

MS Suite

MS Teams

HTML

Visio

Monday

Project Management

SharePoint Administration

Select Accomplishments:

Managed multiple Scrum teams

Implemented Agile Scrum methodology

Advanced Certified Scrum Master

Certified Product Owner

Achieved a 30% improvement in team productivity

Reduced project cycle time by 20%

Enhanced stakeholder satisfaction

WORK EXPERIENCE

MED-IQ (a Coverys company), Baltimore, MD

Senior Project Manager, Lead Scrum Master, IT Team April 2016 – April 2024

Responsibilities:

Facilitated Agile Ceremonies: Led Agile ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives, ensuring team engagement and effective outcomes.

Backlog Management: Collaborated with Product Owners and stakeholders to prioritize and refine the product backlog, ensuring alignment with business goals and delivery timelines.

Team Coaching: Guided and coached the Scrum team in Agile best practices, fostering a culture of continuous improvement and high performance.

Impediment Removal: Monitored team progress and proactively removed impediments to ensure timely delivery of high-quality products.

Performance Tracking: Utilized metrics and reports (e.g., burndown charts, velocity) to track team performance and drive data-informed decision-making.

Risk Management: Identified, addressed, and mitigated risks, ensuring project objectives were met within scope, time, and budget constraints.

Cross-Functional Collaboration: Facilitated communication and collaboration across cross-functional teams, promoting a transparent and cooperative work environment.

Tool Implementation: Implemented and managed tools such as JIRA, Trello, or DevOps to streamline workflow and improve team efficiency.

Training and Workshops: Led training sessions and workshops to enhance team knowledge and adoption of Agile principles and practices.

Collaboration: Worked closely with IT Project Managers on multiple customer facing projects.

Key Achievements:

Project Delivery: Successfully managed multiple projects simultaneously, delivering all on time and within budget.

Productivity Improvement: Achieved a 30% improvement in team productivity by implementing continuous improvement processes and removing impediments.

Cycle Time Reduction: Reduced project cycle time by 20% through effective backlog management and sprint planning.

Stakeholder Communication: Enhanced stakeholder satisfaction by delivering high-quality products and maintaining transparent communication.

FOUNDATION FIGHTING BLINDNESS, Columbia, MD

Senior Project Manager, Web Development November 2002 – July 2013

Responsibilities:

Directed strategy and implementation of digital marketing programs to stimulate growth of online communities and fundraising activities. Oversaw website content creation and updates, and led promotional email campaigns.

Played a key role in the success of a $20M+ fundraising program, driving the development and management of mission-critical online components enabling donation payments and event registrations.

Leveraged knowledge of Google Adwords and Analytics to manage and analyze online campaigns.

Key Achievements:

Led strategy and execution to achieve 200%+ revenue goal through successful peer-to-peer fundraising program.

Grew email database from 35,000 to 235,000.

Expanded Facebook community by 47% and increased social impressions to 2 million through multi-channel online strategies.

Instrumental in bolstering website traffic by 46% over three years by devising and implementing a strategic marketing plan.

EDUCATION

Bachelor of Science, West Virginia University

CERTIFICATIONS

Certified Scrum Master (CSM), Scrum Alliance

Advanced Certified ScrumMaster (A-CSM), Scrum Alliance

Certified Scrum Product Owner (CSPO), Scrum Alliance

Project Management Certification Study, Project Management Institute

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