Customer Service A Driver

SADE CARTER

***********@***.***

762-***-****

PROFESSIONAL SUMMARY

Seeking employment in the customer service field with a solid customer service record and work ethic. Adept at working well independently or as part of a professional team building member. HIGHLIGHTS

• NCCER “Core” Credential

• OSHA 10 Hour

• First Aid\CPR\BB\AED Certification

• Powder Actuated Tool Certification

• Laser Tool Certification

• Call Center Experience

• Forklift Safety Awareness Credential

• A.T.S.S.A. Utility Flagger Certification

• Competent Person Training in Fall Protection

• Financial Literacy Training

• Professional Skills Training

• Recruiting

EXPERIENCE

Premier Transportation- Forest Park

Servicing Specialist

• Recruit reliable truck driver that have CDL A License

• Coordinate Interviews

• Create Candidate Profile

• Set up Drug screening and Physical exam.

• Perform Background check.

• Research employment verification

American Credit Acceptance - Forest Park, GA

Digital Communication Specialist

April 2023 - Present

Jan. 2019 – Feb.2023

• Account Management

• Performing/ Inbound and Outbound Calls

• Customer Service

• Communicate verbally and non-verbally by phone email or text. Us Postal Service - Snellville, GA

Rural Mail Carrier

Feb. 2018 – Jun. 2018

• Carry mail to residential area.

• Ensuring mail security

W.O.W N SYNC- Tucker, GA

Direct Support Professional

Feb. 2017 - Feb. 2018

• Transport individuals with disabilities to and from home as well as outings supporting independence.

• Provide a daily summary of activities performed at day program.

• Create activities focusing on specific subjects including mathematics, group discussions peer interaction, memory exercises.

Developmental Disabilities Ministries – Atlanta, GA Direct Support Professional

Apr. 2013 – Oct. 2014

• Prepare lunch and dinner for residents.

• Transport adults with disabilities to and from community gatherings/outings to exercise social skills.

• Assist program manager/day/program staff, parents, clients, home support as well as direct support staff in homes with documentation and proper communication to agency director. EDUCATION

2023 Construction Ready (Westside Works) - Atlanta, GA Pre-Apprenticeship Certificate

2012 Everest Institute – Decatur, GA

Dental Asst.

2009 Miller Grove High School – Lithonia, GA

Diploma

Volunteer

• 02/2016 Books of Africa

• South DeKalb Dental

• 07/2008-05/2009 HOSA (Health Occupation Students of America)

• 2007 Red Blood Drive

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