Delivery Driver Warehouse

Hugh F. Sutcliffe

Delivery Driver – Warehouse

***********@*****.*** • 480-***-****

Odessa, Tx 79763

Summary

Safety-conscious professional with substantial experience loading/unloading and transporting packages and other goods safely with zero accident. Proven success ensuring accurate specifications, quantity, and quality of orders and delivering parcels to correct address using navigation tools. Adept at locating and moving products to pallets/crates, packing, and shipping goods, completing warehouse orders for delivery, and maintaining stock levels. Well-versed in providing exceptional customer service to secure optimal satisfaction. Strong communication and problem-solving skills; committed to building robust relationships with senior management, colleagues, and customers.

Areas of Expertise

Warehouse Operations

Team Coordination

Logistics Management

Inventory Management

Shipping & Receiving

Forklift & MHE Operations

Vehicle Inspection

DOT & Safety Regulation

Relationship Building

Exceptional Customer Service

Client Satisfaction & Retention

Problems & Issues Resolution

Career Experience

MS Directional, Midland, TX May 2023 – Apr 2024

Delivery Driver

Obtained signatures upon delivery, ensuring accurate record-keeping, and efficiently managed returns process. Operated a F250 XLT, ensuring vehicle maintenance and fueling. Maintained excellent customer relationships, securing optimal client satisfaction and long-term retention. Navigated challenging lease roads shared with large trucks at slower speeds. Managed and streamlined daily operations, including loading/unloading parts, route planning, and inventory assistance.

●Drove up to 500 miles daily delivering tools to oil rigs across Texas and New Mexico.

●Supported over 20 rigs, using an app or contacting customers for directions.

●Adhered strictly to the 25 mph speed limits on lease and access roads, prioritizing safety and compliance with regulations.

Western Hydro, Headwater Companies, Colorado Springs, CO Apr 2022 – May 2022

Delivery Driver

Covered daily deliveries navigating numerous routes in various forms of vehicles, including pickup trucks and 26 ft flatbed truck. Loaded and unloaded vehicles by operating forklift and MHE. Secured loads in accordance with state/federal regulations. Conducted daily pre/post vehicle inspections to keep orderly condition.

●Managed and ensured the timely delivery of pipes and parts to drilling customers, securing optimal satisfaction.

●Maintained high customer service standards while driving pickup and 26ft flatbed to various customer locations.

●Picked and packed parts in line with customer orders for deliveries.

●Obtained signature receipts and payments.

U.S. AutoForce, U.S. Venture, Inc., Colorado Springs, CO Aug 2021 – Mar 2022

Delivery Driver

Ensured safe transportation throughout the Colorado, Kansas, and New Mexico, while maintaining highest standards of customer service. Loaded, unloaded, inspected, and operated a delivery vehicle. Delivered tires in vans and box trucks while utilizing ELD and maps. Stowed additional parts in 20ft or 40ft vans located at most customer locations.

●Provided unparalleled level of service and value proposition to customers, receiving commendation from a client.

●Adhered to all department of transportation safety procedures while driving parcel, cube van, and box trucks.

●Organized accurate records and logs (ELD) of all deliveries and driving routes.

Gateway Ventures, Inc., NB Keyport, WA 2020 – 2021

Logistics Analyst II

Maximized client satisfaction with exemplary customer service and U.S. Navy procedures knowledge. Supported U.S. Navy Logistics Command in hazardous materials handling as contractor for NAVSEA torpedo inventory management. Verified parts and quantities for Navy and their customers. Trained others inventory employees in PN/SN verification and hazmat. Kept the management well-informed with items needed for disposition.

●Guided and enabled other employees in accomplishing tasks efficiently.

●Determined needs for customer to inspect items in collaboration with Supervisor up to management.

●Advised team members on quality assurance, P/N, and S/N verification.

NAVSEA, Naval Sea Logistics Center, Keyport, WA 2018 – 2020

Supply Specialist GS-09

Accelerated material handling in warehouse and secured loads with Navy’s only Automated Material Handling Facility (AMHF). Kept informed management and customers by completing service checks on client orders, identification protocols, inventory issues, associated documentation, and labeling.

●Secured promotion from WG-5 to GS-9 for exhibiting exceptional performance.

●Directed and standardized overall activities of 8 employees as Acting Supervisor.

●Certified in material handling equipment (MHE) up to 30,000 pounds and designated Ordinance Lead.

●Ensured on-time loading and delivery of hazardous materials to customers, including torpedoes.

●Realized secure working environment via monthly safety training for ten warehouse personnel.

●Designated essential employee during covid for seamless working operations.

Additional Experience

Logistics Support Representative (2016 – 2017)

BOEING, Corpus Christi Army Depot, TX

Supply Chain Specialist (2013 – 2016)

BOEING – Defense & Security, Kadena AB, Okinawa, Japan

Materials Examiner & Identifier WG-6912-07 (2002 – 2013)

Navy Supply Systems Command, Kadena AB, Okinawa, Japan

Driver of 62-Passenger buses/vans (Selected as driver in support of 2000 Okinawa G8 Summit)

Military Service

Retired, Honorable Discharge

United States Marine Corps

Certifications

Forklift Certification, 12/2022

Ordinance Lead Certification, NAVSEA

Material Handling Equipment

DOT Medical Examiners Certification 08/2022

Technical Proficiency

Navy Enterprise Resource Planning Software (N-ERP)

DOT Transportation of Hazardous Materials Certified 2005-2012

DOT Electronic Logging Device

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