Primary Care Front Desk
Resume:
Karen E. Ashton
**W*** Lenz Road, Elgin, Il ***24 • 630-***-**** • *********@*****.***
OrthoIllinois Surgery Center – Elgin IL 2023-2024
Career Objective
Be a liaison between the patients and patient’s families and Physicians.
Administration Front Desk Lead
Checked in patients every morning.
Organized paperwork, wrist bands 1 day prior to surgeries.
Called patients to tell them arrival times for surgery and anesthesia protocol.
Gave schedules to pre-op, post-op, Operating Room and billing stickers.
Checked in patients which entails correct date of birth, ethnicity, correct insurance and made sure they signed a consent form and HIPPA.
Informed Pre-Op patient has checked in and ready to proceed to surgery.
Received calls from the Operating Room that patient was completed with surgery – let family know when patient will be out and inform Post Op Patient coming out of surgery.
Planned team building exercises.
Organized monthly stuff lunches and group outings.
Ordered all office/building supplies.
Skills
HST Pathways
E Clinical
HST Pathways the cloud (tablet)
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook 365
Idemia, MorphoTrust, 2018- 2022
Enrollment Agent II
Career Objective
To be the liaison between the public and TSA Pre-Check for the Federal government
Frequent travel, responsible for booking my own arrangements.
ACP training
Instructed classes nationwide.
Trained new employees.
Fingerprinted technician, responsible for set up, greeting, executing, printing for Federal including Pennsylvania, Michigan, Wisconsin, Minnesota, Ohio, Illinois and Missouri.
Fox Valley Medicine, Ltd. 1999 - 2018
Provider Relations Coordinator
Career Objective
Be a liaison between the hospital and physician offices.
Skills
Client Relations
Contract Negotiations
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Oversaw 80 Primary Care Physicians and Obstetricians and Gynecologists (350 specialists).
Oversaw all Primary Care Physicians and did an education packet on a quarterly basis.
Attended quarter Primary Care Physicians and Primary Care Physicians staff meetings with guest speakers.
Negotiated Manage Care Contracts with Specialty Care Providers.
Collected yearly Medical Service Agreements from each contracted providers.
Collected yearly Business Associate Agreements from each provider.
Sent out many notifications of changes or new information to medical providers.
Educated provider on the Fox Valley Medicine provider portal with logins and passwords with HIPPA access.
Reached to new providers to join the Fox Valley Medical team.
Education
Stevens College, St. Louis Missouri
Associates Degree.
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