Customer Service Machine Operator

RAY CORDOVA

*** *. ***** ***, ********, AZ *****

602-***-**** • ************@*****.***

HIGHLY MOTIVATED AND ENTHUSIASTIC CUSTOMER SERVICE PROFESSIONAL

Skills and Qualifications

• Over 20 years of successful customer service experience.

• Highly organized and detail-oriented.

• Friendly; can work independently and well with others.

• Quick learner • Ability to multi-task

• Dependable, hardworking and determined.

• Always eager and ready to learn, and take on new responsibilities.

• Knowledge in operating multiple machines.

Previous experience in a variety of warehouse positions including: loading, unloading, packing and order selecting.

EDUCATION

Completed Customer Service Training 2002

Glendale Community College, AZ - Received GED in 2000

PROFESSIONAL EXPERIENCE

Glendale Manufacturing / UHAUL • Glendale, AZ • Aug 2018-Aug 2024

Machine Operator

Responsible for accessing programs, setting tools, operating and troubleshooting of multiple CNC machines for production including lasers, plasma, brake press, tubing benders and saws.

Performed duties as specified by work orders, blueprints, sketches or verbal instructions.

Read and interpret blueprints and work instructions to determine appropriate operations to be performed.

Used inspection tools including calipers, micrometers, tape measures and squares to perform quality checks on parts as outlined by the work instructions.

Ensured all jobsite safety procedures and standards were followed and met.

Observed and listened to machine operations to detect malfunctions during the manufacturing process.

Understand, support, and implement the company Housekeeping, Safety and Quality policies and procedures into daily work habits.

Completed other duties as assigned.

Armendariz Lawn Service Maintenance • El Mirage, AZ • Jan 2014-Aug 2018

Maintenance Assistant

Provide the best customer service to our clients.

Meet with clients to discuss their yard maintenance needs.

Handle routine maintenance activities.

Trimming trees, bushes, cutting grass, etc.

Handle a variety of chemicals to help stop weeds, and allow lawns to flourish.

Perform routine checkups

Danny’s Truck Wash • Phoenix, AZ • Feb 2011-Dec 2013

Washer / Customer Service

Provide excellent customer service

Create new accounts with the truckers

Work in the wash bay (wash trucks)

Vehicle dealer

Wash and dry towels

Macayos • Surprise, AZ • Dec 2009-Jan 2011

Waiter / Busser

Provide great customer service

Host

Handle cash register

Hand out menus and take food orders

Deliver food and drinks

Clean tables

eCommerce Exposure • Phoenix, AZ • Oct 2007-Nov 2009

Internet Business Consultant

Provide exceptional customer service.

Inbound and Outbound customer service and sales.

Established positive rapport with callers to provide them with additional information regarding home based internet business.

Maintained prospective client database.

Pecomar Enterprises (Landscape & Maintenance Company) • El Mirage, AZ • Jan 2003-Sep 2007

Crew Supervisor / Customer Service

Reconstruction of landscapes (including grass to gravel, yards, pathways, and patio construction).

Provide quality customer service and develop additional business.

Responsible for profit and loss expenses per job.

Supervise 4 man crew and delegate job details.

Maintain deadline adherence for each job.

REFERENCES

Sam Armendariz, Armendariz Lawn Service Maintenance Manager 602-***-****

Chris Mcdermott, Danny’s Truck Wash Manager 623-***-****

Vanessa Short, Former Coworker 602-***-****

Now you can upload your resume directly to Monster using Word 2007!

1.Install Monster’s Easy Submit add-in by clicking the “Install” icon on the menu ribbon.

2.Once installation is complete, restart Word.

3.Click on the “Upload” icon to upload your resume to Monster.

For any issues or questions, please visit the Easy Submit installation support page.

To close this reminder, click the border and then press DELETE.

Contact this candidate