Customer Service Representative
Resume:
Roberta H. Cantrell
Garland, TX *****
***************@*****.***
OBJECTIVE
Customer Service, where demonstrated strengths in communicating, organizing and problem solving will improve the performance of an organization by building strong customer relationships and making sure that all customers are satisfied with the products and services received while continuously searching for areas of dissatisfaction to resolve every issue to the mutual satisfaction of both the customer and the organization.
BACKGROUND SUMMARY:
More than fifteen years of increasing responsibilities that has included.
● Banking
o Teller / Customer Service
o Checks Processing
● Assist customers with all deposit transactions, cashing checks, and opening new accounts.
● Responsible for all the duties in Lobby, and Drive-through, also Vault Duties, Safe Box, to help customers in and out of their Safe Box.
Deposits,
o Cashier’s Checks
o Money Orders
o Teller Lobby Window
o Drive Through
o ATM Management Restocking,
o Reconciling
Vault Shipments
o Incoming
o Outgoing
Training / Mentoring
o New Employees
o Procedures
o Routine Security Operations.
Scanned all deposits &
Transactions end of Day
Radrecuiting Parteners LLC. Temp Agency
5465 Legacy Dr. Suite 650
Plano, Tx 75024
02/2023-08/24
Assist customers with all deposit transactions, cashing checks, and opening new accounts.
Responsible for all the duties in Lobby, and Drive-through, also Vault Duties, Safe Box, to help customers in and out of their Safe Box. Scanned all deposits and transaction items through the day and at the end of the business day. Also Travel between #4 Branch, for State Bank of Texas.
America’s Credit Union
2154 Forest Lane
Garland, TX 75042
08/2022 to 02/2023
Assist customers with all deposit transactions, cashing checks, and opening new accounts.
Responsible for all the duties in Lobby, and Drive-through, also Vault Duties, Safe Box, to help customers in and out of their Safe Box
American National Bank of Texas
Wylie, Tx 75098
Dec-2020 to March-2022
Assist customers with all deposit transactions, cashing checks, and opening new accounts.
Responsible for all the duties in Lobby, and Drive-through, also Vault Duties, Safe Box, to help customers in and out of their Safe Box.
Customer Service/Teller, Veritex Community Bank 2018 – 2019
Assist customers with transactions and other questions and concerns.
With their accounts. Responsible for all the lobby, drive-through and
Vault duties.
Customer Service/Teller, FORCE Temp Agency
InTouch Credit Union, Dallas TX 2017 – 2018
Complete teller duties / customer service representative
Customer Service/Teller,
Financial Professional, Temp Agency Sovereign Bank, Dallas TX 2017-2017
Complete teller duties / customer service representative
Customer Service/Teller, Legacy Texas Bank 2014 – 2017
complete teller duties / customer service representative.
Contact this candidate