Customer Relations Criminal Justice
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VEO) scl bs NS GS *b
SD ANCL cect Se
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MELANIE
FERNANDEZ PROFESSIONAL SUMMARY
Encouraging manager and analytical problem-solver with talents for team
building, leading and motivating, as well as excellent customer relations
aptitude and relationship-building skills. Proficient in using independent
decision-making skills and sound judgment to positively impact company
success. Dedicated to applying training, monitoring and morale-building
abilities to enhance employee engagement and boost performance.
«1 ************@*****.***
Q San Antonio, TX 78228
SKILLS WORK HISTORY
Team Leadership Burger King - Manager
Time Management San Antonio, TX + 04/2023 - 01/2024
Verbal and written
communication
Complex Problem-Solving
Trained new employees on company policies, procedures, and food
preparation techniques to ensure consistent product quality.
Improved customer satisfaction by implementing efficient service
strategies and maintaining a clean, organized restaurant environment.
+ Monitored cash handling procedures closely to prevent theft or
ED Heo discrepancies in revenue reporting accurately.
Bryant Stratton Online Supervised food preparation stations to observe hygiene and taste
RIG quality of food served to customers.
Associate : Criminal Justice Jack in Box - Fastfood Manager
Intro criminal justice commuting San Antonio, TX + 12/2020 - 01/2023
skills,outlook,microsoft
Managed inventory levels for optimal cost control and minimized
365,excel,powerpoint word 9 y p
waste by regularly reviewing stock and making appropriate
documents ;
adjustments.
Department of Education + Promoted positive atmosphere and went above and beyond to
Tallahassee, FL - 08/2010 guarantee each customer received exceptional food and service.
Handled escalated customer concerns with speed and knowledgeable
support to achieve optimal satisfaction and maintain long-term
loyalty.
Monitored cash handling procedures closely to prevent theft or
discrepancies in revenue reporting accurately.
High Schoo! Diploma: High School
LANGUAGES
Spanish
a
Full Professional
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