Customer Service Security Guard

CURRICULUM VITAE

PERSONAL DETAILS

Name : BRUCE GITONGA CHEGE

Phone Number : +254-*********

Date of Birth : 28-February-1999

Nationality : Kenyan

Gender : Male

Passport No. : AK0199688

Address : P.O BOX 1458-20100 Nakuru, Kenya

Email : **************@*****.***

Languages : English & Swahili

CAREER OBJECTIVE

Dedicated and vigilant entry-level Security Guard with strong observational skills and a commitment to ensuring safety and security. Trained in basic security procedures and adept at monitoring premises, handling emergency situations, and maintaining a secure environment. Eager to apply skills in a dynamic security team to protect people and property. KEY SKILLS

ACADEMIC QUALIFICATION

Institute Security Guarding & Systems

CAP Youth Empowerment, 2018

Kenya Certificate of Secondary Education (KCSE)

St. Gabriel’s High School, 2013-2016

Kenya Certificate of Primary Education (KCPE)

Koinange Primary School, 2005 -2012

WORK EXPERIENCE

Customer Service Assistant

Rivanas Supermarkets, [Nakuru, Kenya]

[06, 2022] – [Present]

• Provided customer service by assisting visitors and maintaining a friendly, approachable demeanor.

• Supported store safety by monitoring entry points and reporting suspicious activities to management.

• Assisted in loss prevention by being vigilant on the floor and identifying potential security risks. Security Guard

Magnum Security Company, [Nakuru, Kenya]

[02, 2019] – [05, 2022]

• Detecting any suspicious behavior by keeping a watchful eye on everything going on.

• Maintaining vigilance and following procedures to mitigate security risks.

• Monitoring suspicious packages and being aware of bomb and terror threat procedures.

• Patrolling premises regularly to maintain order and establish presence.

• Enforcing parking and traffic regulations.

• Surveillance and Monitoring • Access Control and Visitor Management

• Incident Response and Reporting • Conflict Resolution and De-escalation

• Basic First Aid and CPR • Customer Service and Communication

• Team Collaboration and Support • Physical Fitness and Stamina

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