Records Management Hr Assistant
Resume:
Licole T. Sheppard
**** **** ***** *.*. Apt ***
Washington, DC 20020
**************@*****.***.
EXPERIENCE SUMMARY
Ms. Licole Sheppard is a HR Assistant/HR Specialist who supported Department of Homeland Security (DHS) and U.S. Census Bureau (USCB). She is experienced in reviewing, coding, and processing the full range of personnel actions per the Guide to Processing Personnel Actions (GPPA). Ms. Sheppard has also reviewed, prepared, and coded Standard Form (SF) 52s and reviewed employee electronic Official Personnel Folders (eOPF).
PROFESSIONAL EXPERIENCE
Department of Commerce 1/2/2024-8/31/24 Records Management. Processing Temporary position) (40 hours per week) (equivalent to GS-09 Level) (Aquila Federal) Danny Sorrells 910-***-****)
Day to Day includes but is not limited to:
Scanning, uploading documents into electronic Official Personnel Folders (eOPF).
Quality control inspections of eOPF.
Maintaining SF1150 records including producing, quality checks, correcting and uploading .
Requesting eOPF incoming and outgoing transfers, sending eOPF to gaining agency or NPRC
Running eOPF validation and quality check document uploads.
Update, prepare and ensure eOPF is audit ready.
Process employment verifications and I-9 (eVerify) information.
Assist with reviewing and releasing manual payments for payroll team for mass actions.
As a working supervisor, serve as the lead for the electronic Official Personnel Folder (eOPF) project – responsible for successful project execution, and supervision of the work of the other YRCI Team members.
Adjust the work of the existing resources daily to ensure the process runs smoothly and considers any work-related challenges.
Responsible for executing the Official Personnel Folder (OPF)/eOPF project schedule and ensure success and accountability against the schedule (responsible to ensure a weekly production of completion OPFs/eOPFs per week by the team) as agreed upon with the client and YRCI.
Responsible for weekly progress reporting and serve as liaison to identify and mitigate project risk and determine most efficient and effective methods of operation.
Provide management consultative service involving the full spectrum OPFs/eOPFs
Make recommendations to the client to correct any necessary information in the OPF/eOPF and in systems of record and responsible for oversight of proper documentation.
Follow internal controls in place for compliance determinations.
The Collective Team Mission Includes:
Perform an extensive review of each client employee’s Official Personnel Folder (OPF) to validation on documents/records before scanning and uploading
Ensure documents are scanned to the appropriate side in the eOPF system of record
Perform quality scanning activities and help ensure the security of confidential records and storage of records
Provide weekly reports that track the number of OPFs/eOPFs folders reviewed and completed, discrepancies or corrections identified, and a list of forms purged from the OPFs/eOPFs
Complete an OPF/eOPF Review checklist for each reviewed OPF/eOPF and sign off on its completion
Purge/remove all documents not listed in the Statement of Work and confirm no blank pages are included in the scanning and uploads while maintaining the original page orientations. Establish a separate folder, per OPF that includes purged documents.
Follow the chain of custody established in checking out, reviewing, and returning each OPF/eOPF
YRCI/ Health and Human Services (40 hours per week) (equivalent to GS-09 Level) 5/15 2022- 1/2/24
Planning and managing daily operations in support of Health and Human Services for programs and projects for Human Resources (OHR).
Provide I am responsible for running the NEO (New Employee Orientation) report that contains all the new/internal hires each pay for all program areas within Human Health Services.
Provides management reports and information to Office of Human Resources leadership on a routine basis.
Coordinates assigned functions with managers/supervisors to ensure staff actions, task assignments, and status reporting is executed to standard.
Responsible for a variety of functions such as coordinating and scheduling high-level meetings.
Participates in regular meetings with management to address operational and administrative issues, resolve problems, and provide recommendations for correcting, tracking, or improving various programs.
Consults with mission area leadership/subject matter experts to collect, collate, analyze program /operations data.
Coordinates, monitor, and oversee the proper disposition of all suitability records received, to be consistent with Government wide policies and procedures.
Department Homeland Security 09/2020 – 07/2021
Human Resources Specialist, GS-201-07(40 hours per week)
Reviewed, prepared, and coded SF-52s.
Reviewed, coded, and processed the full range of recurring personnel requests and forms relevant to the specialty area; determined proper Nature of Action (NOA) and authority codes for various personnel actions using the GPPA.
Provided selectees with tentative and final offer letters and coordinated release dates for internal and external candidates.
Considered the accuracy and adequacy of documents submitted; entered pertinent data into databases; assisted with assignments involving basic technical issues.
Provided technical answers to inquiries related to the specialty areas.
Provided information to employees about basic personnel matters, such as open season enrollment and leave accrual; maintained personnel subject-matter files.
Skill in operating an Identity Management and Access Control Systems to produce PIV-like access credentials.
Initiate, submit and track requests for re and post appointment background investigations using Electronic Questionnaires for Investigating Processing (e-QIP).
Serve as help desk trouble shooter for e-QIP users.
Review pre-employment preliminary screenings of the 306 and special agency checks (SACS).
Collect and review documents for pre-employment fingerprint checks, create and maintain records.
Obtain and collect documentation for background investigations conducted by Office of Personnel Management (OPM).
Provide excellent customer service and scheduling appointments for drug testing through USAJOBs onboarding process.
USCB 10/2018 – 09/2020
HR Assistant, GS-5 (40 hours per week)
Advised and provided personnel benefits and pay information to Bureau employees.
Responded to customer inquiries received by telephone, email, and in-person.
Provided SF-75 information when a Bureau employee accepted a position with another Agency; received employee’s Federal beneficiary forms, verified completeness, and filed in the employee’s eOPF.
Scanning, uploading documents into electronic Official Personnel Folders (eOPF).
Quality control inspections of eOPF.
Maintaining SF1150 records including producing, quality checks, correcting and uploading.
Requesting eOPF incoming and outgoing transfers, sending eOPF to gaining agency or NPRC
Running eOPF validation and quality check document uploads.
Update, prepare and ensure eOPF is audit ready.
Process employment verifications and I-9 (eVerify) information.
Assist with reviewing and releasing manual payments for payroll team for mass actions.
Processed new user access requests for National Finance Center (NFC) mainframe, Reporting Center, and the Remedy Request Console.
Completed forms, composed ticket requests, monitored console for status updates, changes, or problems.
Corresponded with the Department of Commerce liaison for NFC to address problems, and communicated with technicians, employees, and supervisors regarding access, follow-up, and issues.
Provided critical support associated with HR systems; assisted customers with the general use of the system to include: unlocking accounts, reassigning actions, and routing actions.
Reported larger issues to the Treasury Help Desk; provided access to NFC and reset passwords; conducted web Time and Attendance (webTA) training twice a month, set up new employees’ profile, and reset passwords.
Reviewed the content accuracy of documents and forms submitted for processing from Bureau employees; managed workflow by assigning tasks to other administrative HR employees daily, ensuring that deadlines were met and work was completed correctly.
Provided employment verification and leave buy backs; processed all leave transfers for employees from other Federal agencies or employees with prior Federal service; entered leave in the system to update leave balances; sent notification of the transaction to employees.
Assisted specialists with special projects, actions and reports.
Gathered, reviewed, consolidated, and prepared required paperwork associated with a variety of actions of a routine nature.
Icing by Claire’s (40 hours per week) 12/2016 – 07/2017
Assistant Store Manager
Twinkling Star of Life Daycare 09/2014 – 09/2017
Co-Director (40 hours per week)
Identity Fashion Brands 06/2011 – 12/2011
Assistant Store Manager (40 hours per week)
Department of Justice 02/2008 – 02/2010
Clerk Office Automation (Pathways Program) (40 hours per week)
Maintained office calendar with suspense dates and notified staff of project deadlines in a timely manner; updated and maintained automated systems; assisted with the preparation and planning of projects; assisted in the preparation of policy and procedures.
Replied to requests for verification of employment and salary; assembled pre-employment information for employees going to other Federal agencies; forwarded employment records; retrieved documents from eOPF for employees.
Home Depot 02/2007 – 02/2008
Contracting Specialist (40 hours per week)
SYSTEM SKILLS
Proficient with Microsoft (MS) Office, Excel, eOPF, NFC, and webTA. HR Connect, USAStaffing E-Verify, Monster government Soultions
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