Service Associate Client
Resume:
Roxanne Villar
************@*****.*** • https://www.linkedin.com/in/roxanne-villar-4ba852293
*** ***** *, *****, *** Antonio, Nueva Ecija, Philippines, 310 8
PROFESSIONAL SUMMARY
Diligent banking professional with unsurpassed attention to details and superior ethics. Focused on balancing customer needs with bank security requirements and sales target. Knowledgeable about regulatory requirement and protection protocols.
WORK EXPERIENCE
Marketing Assistant Feb 2018 - Present
BDO Unibank Inc • Cabiao, Nueva Ecija, Philippines
As part of AML/KYC (Anti Money Laundering/ Know Your Client) I am the one who interview and assess Client and offer what are products and services is best for them, I am also the one who process Bank Account opening, encoding clients personal details in system and updating their records am the one who also open, roll over, pre term Time deposit, I am also a UITF or Unit Investment Trust Fund sales person so I can process and explain to the client what are the risk in investing in our stock market, I also process cash/cheque deposits, withdrawals, bills payment, and currency exchange. I am also one of the top referrer in private life insurance one of our product in Our bank.
Client Service Associate May 2017 - Feb 2018
BDO Unibank Inc • Cabanatuan, Nueva Ecija, Philippines
Assisting client process bank transaction, Cash Deposit, Cheque deposit, withdrawals, bills payment, and currency exchange and daily cash balancing at the end of day.
Receptionist Dec 2016 - Apr 2017
Excelsis Pharma • Gapan, Nueva Ecija, Philippines
Welcoming guest and doctors. Attending phone calls and transfer to the person looking for and log all the data, Arrange and organize meetings. I was the one also who safe keep company car keys. I also process the billing and payments for the company expense like electricity bills, water bills, internet and gasoline fleet cards for the company service. I also handle the employee monthly contribution for their Social Security System, PAGIBIG trust Fund and Philippine health insurance.
School Cashier Jun 2016 - Aug 2016
ACLC College of Gapan • Gapan, Nueva Ecija, Philippines
As seasonal worker my responsibilities are: Accepting and processing students tuition fees and other school payments. I was the one also who deposited daily collection to the banks. I also work there as school admin, accepting and process student enrollment, distributing Students ID and other credentials. I also work there as a school library assistant when the librarian is not on duty.
EDUCATION
Bachelor of Science in Tourism Management Nov 2009 - Apr 2013
ACLC College of Gapan • Gapan, Nueva Ecija, Philippines
High school Jun 2005 - Apr 2009
St. Paul school of San Antonio • San Antonio, Nueva Ecija, Philippines
AWARDS AND HONOURS
Top 1 Bank Partner Case count
2018
Top 3 Bank Partner APE
2018
Top Branch referrer for Case count
2023
Top Branch referrer for Leads
2023
Top branch referrer for APE
2023
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