Quality Assurance Engineer

DIVYA PRABHAKAR

Phone: 480-***-**** Email: **********.*****@*****.***

LinkedIn: https://www.linkedin.com/in/divya-prabhakar SUMMARY

• Seasoned: Over a decade of robust experience in Software Quality Assurance and Automation.

• Versatile Expertise: Profound skill in meticulous Manual testing encompassing both functional and non-functional aspects.

• Diverse Application Mastery: Extensive domain knowledge spanning OMS, eCommerce, Healthcare, POS, and Mobile app testing coupled with adept backend (APIs) evaluation.

• Strategic Analyst: Specialist in dissecting Business requirements to architect Test strategies, formulate test plans, and craft precise test cases.

• Dynamic Leadership: Demonstrated excellence in leadership, fostering collaboration, structured organization, meticulous documentation, and articulate communication. PROFESSIONAL EXPERIENCE

Automation QA Engineer Lowe's Companies, Inc. June 2022 – March 2023

• Responsible for automation using BDD Cucumber.

• Automated test planning and execution for various features.

• Backend testing and Lowe's eCommerce website for production releases. Quality Assurance Lead Photon Medical Communications, Inc. May 2014 - October 2014

• Quality Assurance Lead for testing mobile healthcare application on iPhone & android.

• Collaborated with developers, monitored HIPAA compliance.

• Test planning, testcase execution, defect tracking. System Test Specialist Micros Systems Inc. July 2013 - April 2014

• Quality Assurance Lead for enterprise-class hospitality POS product.

• Planned test strategies, reviewed user stories, executed testcases.

• Collaborated with product managers, reviewed designs.

• Involved in test planning, execution, defect tracking.

• Led testing cycle, maintained QA team status updates. Staff Software Developer IBM India Software Labs Jan 2011 - July 2012

• Module lead for Item Administration and Pricing Management.

• Handled UI testing automation with QTP.

• Mentored new hires and presented knowledge transfer session about cross-channel testing strategy.

Senior Software Engineer Sterling Commerce Pvt Ltd Mar 2008 - Dec 2010

• Involved in Content Management of Item & Pricing Administration, Entitlement setup and order placement.

• Successfully conducted Peoples Test on the application, as a pre-release mandate, which involved co-ordination with onsite and offshore teams for simultaneous testing.

• Performed installation, integration and regression testing.

• Executed data migration test from Comergent to Sterling database for Catalog management module.

• Solely administered Design reviews, Design discussions and Test plan and strategy.

• Successfully completed testing of the mobile application of product on iPhone.

• Performed end-to-end and cross-channel testing across Sterling product suite. Technical Analyst Hewlett-Packard GDIC July 2005 - Feb 2008

• Module lead of Content Management feature, reviewed designs.

• Developed test plans, executed test cases, logged defects.

• Raised several critical and High priority defects during System Integration Testing Phase and Regression Testing.

• Involved in User Acceptance Testing and interaction with onsite team for sanity check of the application.

• Automated Item Administration module testcases and executed them successfully with QTP TECHNICAL SKILLS

• Test Management Tools: IntelliJ, Bugzilla, HP Quality Centre, IBM RTC, IBM RQM, Target Process

• API Testing: Postman

• Database: Oracle 10g, 11i, DB2, Oracle SQL Developer

• Operating Systems: Mac, Android, DOS, Microsoft Windows (all versions), Linux, IBM AIX

• Office Tools: MS Office Applications

• CI/CD – GitLab, Jenkins

EDUCATION

• Bachelor of Engineering in Instrumentation Technology, Visveswariah Technological University, INDIA (2005)

• Diploma in IT (DNIT), NIIT Computer Education Center, INDIA (2004) CERTIFICATIONS / AWARDS

• Cucumber BDD with Java – Selenium Framework certification from Udemy

• Agile with Atlassian Jira certification from Coursera

• Version Control with GIT certification from Coursera WORK AUTHORIZATION

US Green Card holder ● No sponsorship needed.

References available upon request.

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