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Customer Service Self Employed

Location:
Schertz, TX, 78154
Posted:
September 02, 2024

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Resume:

Amor Gutierrez

San Antonio, TX *****

**********@*****.***

+1-210-***-****

Over 20+ years of excellent customer service in retail, restaurant/bar, construction and beauty industry. Additionally with keyholder/management positions. TABC and food handler certified. Reliable transportation.

Work Experience

PepWear Representative

PepWear LLC - San Antonio, TX

August 2023 to Present

Travel around the U.S. to event locations. Set up tents, tables, registers, etc, and sell souvenir merchandise (mainly custom t-shirts, sometimes plaques, and other memorabilia) to high school students at state championship competitions.

Driver

Uber - San Antonio, TX

January 2019 to Present

Accept rider destinations, pickup/drop off rider while maintaining excellent customer service. Bartender/Server

Self Employed Contractor - San Antonio, TX

January 2006 to Present

Open/close bar, prep needed ingredients, stock bar, set up bar area, take orders, process payments, maintain excellent customer service.

Makeup Artist/Hairstylist

Self Employed Contractor - San Antonio, TX

January 2006 to Present

NARS cosmetics in Saks Fifth Avenue, Glamour Shots as well as private party bookings. Creating a personalized look for client with hair and makeup while maintaining cleanliness and excellent customer service.

Shift Supervisor

Sodexo- United Club San Antonio - San Antonio, TX

June 2023 to August 2023

Open members lounge, direct lounge attendants/chefs/bartenders to set up and maintain designated areas. Uphold excellent customer service, fulfill inventory by ordering and receiving shipment. Setting schedule accordingly with flow and holiday traffic. Sales Representative

Energy One of San Antonio - San Antonio, TX

January 2016 to January 2017

Market to homeowners energy efficient doors and windows. Follow sales presentation while showing all materials to close sales.

Wardrobe Stylist/KeyHolder/Visual Coordinator

White House Black Market - San Antonio, TX

January 2012 to January 2014

Greet customers, fulfill wardrobe requests, up-sale additional merchandise, process payments, stock merchandise, maintain floor appearance. Open/close store. Run reports, execute any sales goal for day/ week/month. Accept shipments for restock associate. Arrange floor-sets according to company layouts.

Sales Associate/Key Holder/Assistant Manager

EZ- Corp / EZ Pawn - San Antonio, TX

January 2009 to January 2011

Open/close store, prep all money drawers and count cash for the day, attend to customer and their needs, process pawn transactions, POS, collect all receipts and daily counts paperwork, secure all items in stock room or safe. Bank runs, confirm all employee schedules. Customer Service Associate

HEB - San Antonio, TX

January 2003 to January 2006

Floater between all departments.

Education

GED

Austin Community College District - Austin, TX

2003 to 2003

Skills

• Driving (10+ years)

• Delivery Driver Experience (5 years)

• Bartending (10+ years)

• Hair styling (10+ years)

• Serving (10+ years)

• Retail sales (10+ years)

• Makeup application (10+ years)

• Management (10+ years)

• Customer service (10+ years)

• Pallet Jack

• POS

• Host/Hostess

• Restaurant Experience

• Food Safety

• Upselling

• Assistant Manager Experience

• Food Service

• Cashiering

• Food Handling

Certifications and Licenses

TABC Certified

January 2006 to October 2024

Food Handler Certification

March 2023 to March 2025



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